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Ben Mynatt Buick GMC

(146 reviews)

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ben Mynatt Buick GMC from DealerRater.

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Great service work and employees that care.

My experience with service work as well as minor and major repairs has always been excellent. You leave feeling confident that the work was completed in the best manner possible and you are a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much Bill. We greatly appreciate your Business.

Unfortunate reason to have to get a new vehicle

Unfortunately we had to acquire a new vehicle because our 2008 Acadia broke down and it was going to cost to much to fix because the 5 year Powertrain Warranty had expired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad we could help you get into a new vehicle!

My Experience!

From the moment I walked in, I felt like the most important person in the room. It was a pleasant, professional, and family oriented experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Peggy. We cannot thank you enough for coming in and thank you for letting us know about your great experience!!!

Good job and in very little time. Happy customer

I did not make an appointment. I just stopped in and asked if they could service my car. They said yes but it would probably be about an hour plus. I said ok and to my surprise it was ready within a 35 minute time frame. I'm happy. Dave Mc Manus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for providing us with your Service experience! We appreciate you coming to Ben Mynatt Buick GMC!

Great service in car selection and leasing.

Quick response to my inquiry. Attention afforded us by the sales agent (Tim McDonald) including vehicle operating instructions when picked up. Paperwork by your finance person was efficient and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Kenneth. We greatly appreciate your Business and for shopping online!

Purchasing new vehicles

We came back to Ben Mynatt because of Tony Stewart. We purchased a truck from him in 2012 and it was such a wonderful experience we came back in 2014 to purchase 2 vehicles through him. Buying a car can be tedious and tiresome, but purchasing our vehicles through Ben Mynatt and Tony is nothing but pleasurable. Thank you for making our two purchases on 02/15 be a welcoming and pleasurable experience. The Stewart Family; Judith and Patrick Stewart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Thank you, Thank you Patrick! We cannot thank you enough for your loyalty and repeat business!

Ben Mynatt

Tony Stewart is a great sales man, got me the best deal along with Ethan, explained features of Acadia. GREAT experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Kimberly! We hope you enjoy your new Acadia for years to come!

Love my new car!

Tim and Tony went over the top to help get me the car I wanted below the price I requested and get it to me in the snow. It was even Tony's birthday! Great job guys....really like my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Janine! We are so glad to have helped you and got you exactly what you were wanting!

Always satisfied

I am always satisfied with the service I receive from the dealership. When I have an appointment as soon as I drive up for it they take the car right in and the service is prompt and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much Sandy! We look forward to seeing you on your next visit.

Great place for buying and maintaining your vehicl

As always, the service was awesome and I feel like family every time I am there. Thankful for all they do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your response. We are so grateful that you took the time to let us know about your experience!