Reviews
Speedy drop off and pick up
Quick drop off and pick up. Mike told me what was due because of months/mileage and didnt push on anything i wasnt ready to address.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
It is always easy to make an appointment for service and the entire staff is always friendly and helpful. Health Culp in the service department always goes above and beyond in making sure everything is good. I could go to a closer Nissan dealership for service but it is worth over an hour drive for this type of service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Clean Facility.
Art Rodriguez gave excellent customer service. It is very rare these days to receive good customer service. So it is much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service , friendly
Friendly service. Kept informed on my service of my car . Upfront about the cost of everything. No surprises
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and staff
Everyone was super friendly, understanding, and helpful! The finance team did a great job with finding a monthly fee that didn't exceed my budget. In addition they awesome at keeping up with communication after purchasing the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Danielle! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, The Modern Nissan of Concord Team
Fantastic
friendly, professional service. The service rep was fantastic and looked out for my interest as a customer. Very trustworthy and prompt service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Review
My wife and I both drive Nissan vehicles . She drives a 2017 Rogue and I drive a 2021 Frontier. Heath Culp in Service always handles our service needs. He represents Modern Nissan in Concord , NC extremely well and should be commended for insuring that customer service is done at it's very best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car shopping experience!
The customer service was exceptional, from the time we walked in the door until the time we left after hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Tammy. The Modern Nissan of Concord Team
Excellent perspective in customer service
I have been with Chick-fil-A for over 22 years. Customer service is a huge perspective for me. Modern Nissan of Concord gets it. I would not have bought my truck if the customer service was not up to my expectations from the first test drive to the signing of all the papers Modern, Nissan of Concord kept the customer service the high priority.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Modern Nissan of Concord Team
Great service from Modern in Concord
Gil was very knowledgeable about the products and services. He took his time explaining it all to me and also to my wife. He was very personable, not pushy, took time to learn us and our family dynamic and how we anticipate using the vehicle. Top notch 10 stars if I could. Definitely created a new Nissan lover in my eldest daughter(8).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, we are truly grateful for this awesome review! We are thrilled that Gil was able to take care of you and your family. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. The Modern Nissan of Concord Team