Reviews
I arrived 15 minutes early for my scheduled appointment.
I arrived 15 minutes early for my scheduled appointment. I was checked in went to wait for the service to be completed. It took 2.5 hours for an oil change and inspection. This seems to take too long. I have always serviced my vehicles with your dealer but last few times I have been disappointed. In future I intend to look at other options for service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager
My service was great and would love to work with Vinny
My service was great and would love to work with Vinny again. Good communication and great service advisor. Hendricks Toyota in concord is a great place to visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Aaron was very knowledgeable and customer friendly.
Aaron was very knowledgeable and customer friendly. He kept us informed on all the repair process and was finished in the time frame as promised. I really appreciated him helping us!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Todd Burdekin was my Salesman when I bought my truck at
Todd Burdekin was my Salesman when I bought my truck at Hendrick Toyota Concord. It was a 1st class experience and Matt Kaiser in Finance also did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Todd Burdekin and Matt Kaiser at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Louise DelSol was very attentive and great costumer
Louise DelSol was very attentive and great costumer service my car was take care on time I definitely recommend Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great experience.
Great experience. Be sure to ask for Dawson! He was so patient and helpful throughout the whole process. I changed my mind on my must haves several times and he rolled with the punches to make sure I got exactly what I wanted! Highly recommend Dawson and his team for any of your purchasing needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dawson Williams at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
The sales person was wonderful and went out of her way to
The sales person was wonderful and went out of her way to make sure we were satisfied with our car purchase. The used car Sales Manager sit down at the sales person's desk and made us feel at home. We loved that he done this.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Chris Haynes did an excellent job of keeping me informed
Chris Haynes did an excellent job of keeping me informed and getting me in and out quickly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
This dealership have GREAT customer service.
This dealership have GREAT customer service.Your sales person,Dawson Williams and finance officers,I,think so his name is Anthony Arellano(I'don't know his name,hi is originaly from Ecuator)is great guys,and my experience and communications is great with this two guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dawson williams and Anthony Arellano at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Awesome job done by Mr.
Awesome job done by Mr. JOSH MATZDORF by arranging appointments even for walking customer Awesome job done by Mr. JOSH MATZDORF by arranging appointments even for walking customer like me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager