Reviews
Awesome job done by Mr.
Awesome job done by Mr. JOSH MATZDORF by arranging appointments even for walking customer Awesome job done by Mr. JOSH MATZDORF by arranging appointments even for walking customer like me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great customer service.
Great customer service. I love that I receive a video showing me what they are looking at on my car and the status. I'm comfortable waiting there for my vehicle to be serviced.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Louise was very helpful and courteous along with the
Louise was very helpful and courteous along with the dealership completing a thorough inspection timely.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great timely service!
Great timely service! Very thorough and great communication as well. I trust this dealership for services
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Shady.
Shady. Found a vehicle on the website. We finally worked the deal out with some negotiating. Signed contract. They were supposed to call me when it was delivered. Got a call later stating it had already sold. Giving them another chance I found another one located at a different location. After a while waiting i finally reached out to them only to find out the vehicle was located some place else. Wasted a while day. Stay away from them. Their website is horrible.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We are very sorry to hear about the confusion and frustration you encountered. Thank you again for your feedback, it helps us to do better. Vernita, Customer Relations Manager
We had a great experience and our salesman Zach did a
We had a great experience and our salesman Zach did a great job throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback, William. We are so happy to read such a great review about your sales experience with Zachary Reece at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Chris Norway was an excellent help with every step of
Chris Norway was an excellent help with every step of getting my car serviced. Will definitely be back .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Jay Moore is an amazing service advisor, fantastic
Jay Moore is an amazing service advisor, fantastic experience and great dealership! I would not go anywhere else!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Abadi explained clearly how to make my car run better.
Abadi explained clearly how to make my car run better. I opted for his recommendations and now my car is driving great! Also, Abadi is positive, and this makes coming to Hendrick Toyota we’ll worth it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
The team was incredibly helpful and resourceful.
The team was incredibly helpful and resourceful. They aided in solving issues with my car with quick expertise. Very satisfied with my visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager