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2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very good support by my service representative Nate...

Very good support by my service representative Nate Rogers. Work was done quickly and completely the first time.I appreciate the weekend phone support while I was traveling also. Nate reduced my stress while I was on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your story with us! We will be sure to thank Nick for you! We look forward to working with you in the future!

Great customer service, work was completed right away and...

Great customer service, work was completed right away and under the estimated cost. The loaner car was perfect and there was no delay in getting the paperwork completed so I was on my way quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr. Steve Osorio was very professional and kind in taking...

Mr. Steve Osorio was very professional and kind in taking my appointment ! He was very calm and very accommodating in my concerns and requests! Great Service Ms. Melverine was also very professional and friendly! She presented the important details that I need to know clearly! Great Service , too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve in Service was awesome, I had a very serious issue...

Steve in Service was awesome, I had a very serious issue with my C-300 and he helped me through the entire process making me feel understood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always the best service at Chandler! Won’t take my car...

Always the best service at Chandler! Won’t take my car anywhere else. I love that they are always print when I arrive. My car is always ready when promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nate is an asset to Mercedes. Always helpful, friendly,...

Nate is an asset to Mercedes. Always helpful, friendly, and willing to help. An example to be followed. Portrays the excellence one comes to expect from Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales person Edd was the best and friendly person...

The sales person Edd was the best and friendly person I’ve ever deal with buying a car in a dealership in the state of Az. He is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Chandler dealership service AND services have been...

The Chandler dealership service AND services have been predictably and uniformly exceptional. The charge for the 40,000 mile “well baby check up” is steep. At least it instills a confidence that my car is well maintained. I especially like the friendly, helpful and professional PERSONALITY of ‘my’ dealership at all levels of contact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went well. Feel that they really care about...

Everything went well. Feel that they really care about the client and their Mercedes. Bill Stamper was highly accommodating and professional. Please to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent buying experience. Salesperson went out of his...

Excellent buying experience. Salesperson went out of his way to accommodate us and made us feel appreciated. Dealership is highly recommended for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to see that you are satisfied with your purchase. Thank you for taking the time to leave a review! We look forward to taking care of you in the future!