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Mercedes-Benz of Chandler

(664 reviews)
Visit Mercedes-Benz of Chandler
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 459-9475 (866) 459-9475
Used (866) 459-9476 (866) 459-9476
Service (866) 460-4677 (866) 460-4677

Reviews

(664 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I currently own 3 Mercedes-Benz vehicles and would take...

I currently own 3 Mercedes-Benz vehicles and would take my vehicles to no one other than Mercedes-Benz of Chandler. Nate Rogers is one of the best service advisors I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nate is outstanding! I have been coming to him for over...

Nate is outstanding! I have been coming to him for over ten years. Always prompt, efficient getting my car in and out, courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Any business is only as good as the people chosen to...

Any business is only as good as the people chosen to represent it. Nate in service could not be better at his profession dealing with this dealership’s clientele.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was done within the time told. Explanation of...

Service was done within the time told. Explanation of work that might need to be done later. Nate is an excellent service manager because he conveys an air of concern for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vicki Kavalcik was a pleasure to deal with in finance...

Vicki Kavalcik was a pleasure to deal with in finance dept. Very professional. She got me best rates and made the whole process very simple once I got zoom working but that was my fault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We will be sure to thank Vicki for providing you with excellent service. We look forward to working with you again.

Came in as follow up to purchase of E450. Needed help...

Came in as follow up to purchase of E450. Needed help with electronics after random and multiple telephone calls to MB roadside assist. Appears to be rectified and Andrew has been fabulous to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for the kind words! We're happy to know Andrew and our team has taken great care of you. We are here anytime you need help.

The service department treats me like a King. The work...

The service department treats me like a King. The work is done properly and on time. Everyone is engaging, helpful and very kind.I will keep coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and we hope that you will visit us again soon!

Always great service! Good communication throughout the...

Always great service! Good communication throughout the process. Quality of work is great. Always return a clean car. Ask for Kyle Wickwire, he is the best.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you are always provided with great service, especially from Kyle. We value your business and we look forward to any future visits!

I have been with this Dealership since 2005 since I...

I have been with this Dealership since 2005 since I relocated to Arizona and they have always done an excellent job. With the CoronavVirus and my chronic health issues the had a young man Hunter who followed all health protocols pick up my car and return after work completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great transaction. Todd did an excellent job explaining...

Great transaction. Todd did an excellent job explaining the process and handling everything. This was a great experience. The car was exactly how it was described online.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.