Reviews
The service manager Raymond was great throughout the
The service manager Raymond was great throughout the entire process! Very pleased with the service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.
A Good experience salesperson was sooooo nice an honest
A Good experience salesperson was sooooo nice an honest 👏 👌 🙌 🙏 gave me a really good deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Derrick in the service department really showed me what
Derrick in the service department really showed me what this dealer ship is about. He took care of me from the moment I was assigned to him through a long frustrating process under warranty. He kept me up to date step by step. Sent me pictures of the process and assured me he had everything handled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris, thank you for your kind review; we are happy to pass along your comments to Derrick here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.
Took my truck in for service, diagnostic was fast and
Took my truck in for service, diagnostic was fast and everything is working as good as new.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michael, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Great experience as usual.
Great experience as usual. Korey Austrie always does a good job with service and helping me on scheduling.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
This is my 5 vehicle through this dealership championship
This is my 5 vehicle through this dealership championship team from sales to service gold star treatment every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Randall, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
This dealership had a good variety of vehicles to choose
This dealership had a good variety of vehicles to choose from that was affordable and nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Super advisor Justin Chatman took care of my wheel
Super advisor Justin Chatman took care of my wheel problem. What I was afraid would be a hassle, Justin Chatman coordinated and reassured me that it was gonna be fine. I'm so glad I came to AutoNation, especially since Justin Chatman was our service advisor. Yes, we'll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Bad Communication.
Bad Communication. Customer service is lacking. No empathy. Need better way too reach service team.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.
The service was great.
The service was great. I would recommend it to anyone who needs their vehicle serviced. I look forward to bringing my Dodge Durango in for service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.