Reviews
Excellent customer service.
Excellent customer service. Super understanding of an over-involved, but really supportive mom. Truck was detailed, lunch was provided and pulled off on full tank.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rick, Thank you for your positive feedback about your experience with Orlando here at Motorcars! We are happy to hear you got into a wonderful Cadillac! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy the new vehicle and we look forward to seeing you on the lot again soon Rick! Thank you, Motorcars
All they want is your money.
All they want is your money. This was the worst experience I ever had trying to buy a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Courtney, Thank you for taking the time to leave a review. We're sorry to hear that you had a negative experience with us. We take all feedback seriously and we're always looking for ways to improve our service. We'd like to learn more about what happened so that we can take steps to prevent it from happening again. Would you be willing to contact us so that we can discuss your experience in more detail? We value your business and we want to make sure that you have a positive experience every time you visit our dealership. Sincerely, Motorcars
Great customer service from Rick who arranged a timely
Great customer service from Rick who arranged a timely delivery of my new car. I would definitely recommend Motor Cars To my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chris, Thank you for the positive feedback about your experience with Rick here at Motorcars! We are happy to hear the delivery went smoothly and you got an awesome Audi. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Audi and we look forward to your future business Chris! Thank you, Motorcars
My second vehicle with Motorcars and I would do it again.
My second vehicle with Motorcars and I would do it again. They treat me like a rockstar. Love Tommy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Tommy here at Motorcars! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Jeep and we look forward to seeing you on the lot again soon! Thank you, Motorcars
Great experience, a lot full of great cars.
Great experience, a lot full of great cars. We were looking for something specific and a little different for my wife. Took us 60 miles and a different state but they had the car we wanted. Super friendly staff, and even though the place was busy at the time, they made time to answer any questions we had. It was a great car, at a great price, made it easy to purchase and even brought it to our front door. Overall they made the purchasing of a car as stress-free as it could be. I will definitely be looking at this company when I need to purchase my next car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ana, Thank you for the positive feedback about your experience with George here at Motorcars! We are delighted to hear that you got into a wonderful Subaru. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Subaru and we look forward to seeing you on the lot again soon Ana! Thank you, Motorcars
Satisfied again!
Satisfied again!!! This is the third Car I’ve bought from Tommy Liles and I’ll keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Coni, Thank you for your positive feedback about your experience with Tommy here at Motorcars! We are grateful for your return business and are delighted to hear you got into a wonderful Ford. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Ford and we look forward to seeing you on the lot again soon Coni! Thank you, Motorcars
Good, professional, honest service and straightforward
Good, professional, honest service and straightforward answers to my questions. No bait-and-switch tricks to get me into the showroom, which was more than an hour's drive away. Orlando Medina in Lansing was a great salesperson. He let me test drive the car right away — had it waiting for me just outside the door — took care of all the paperwork efficiently, and arranged delivery of my vehicle to my home the next day (It just arrived a few minutes ago!). There was no pressure, just helpful guidance and convenience. I felt I was treated like a customer, not a "lead."
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Orlando and Kat here at Motorcars! We are delighted to hear about this wonderful car buying process. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Chrysler and we look forward to seeing you on the lot again soon! Thank you, Motorcars
Awesome with help on finding a car.
Awesome with help on finding a car. As well as having patience. Marti was soo great. I appreciate all the help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alexis, Thank you for your positive feedback about your experience with Marti and Simone here at Motorcars! We are happy to hear you found a wonderful vehicle. Please let us know if you have any future questions, we would be more than happy to assist you! Enjoy your new vehicle and we hope to see you on the lot again soon Alexis! Thank you, Motorcars
Rick is a excellent sales person who has taken care of us
Rick is a excellent sales person who has taken care of us with several vehicles. Rick makes the whole buying process super easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Derrick, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! We are delighted to hear that we have earned your return business and look forward to assisting you in the future! Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Ford and we hope to see you on the lot again soon Derrick! Thank you, Motorcars
Thanks for the timely responses and pleasant service in
Thanks for the timely responses and pleasant service in time where covid has destroyed customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mike, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! We aim to provide the best customer service for each individual and that is a top priority. We are delighted to hear you got into a wonderful Dodge. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Doge and we look forward to seeing you on the lot again soon Mike! Thank you, Motorcars