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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Heather is amazing! Her personality and smile brightened...

Heather is amazing! Her personality and smile brightened our day! My husband and I were so impressed with how professional she was! We can honestly say this was the best service we have ever received from a car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so honored by your amazing words. Heather is an amazing salesperson always going above and beyond for all of her customers! -Motorcars Lansing

I just want to thank Heather for her expertise on helping...

I just want to thank Heather for her expertise on helping me look for a vehicle, that works with my budget. I really appreciate your patience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Heather is a tremendous sales person who loves to help every customer find the perfect car for them. We are thrilled to hear that she was able to take such great care of you! -Motorcars

Quick and easy transaction. Friendly and helpful and bad...

Quick and easy transaction. Friendly and helpful and bad exactly what we were looking for. Would definitely do business again! Thank you for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are ecstatic to hear about your amazing experience here at Motorcars Lansing. We take pride in giving our customers the easiest path to purchase their vehicles! If you need anything else, please do not hesitate to stop in the dealership or shoot us a call! -Motorcars

Heather offered the utmost customer service and quality...

Heather offered the utmost customer service and quality assurance in everything that she provided. She is awesome and kept her word start to finish. I am totally satisfied with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so happy to hear that Heather was able to get you into your new car! If you need anything else moving forward, please do not hesitate to call or stop in the dealership! -Motorcars Lansing

Elijah was very helpful and made the process of getting...

Elijah was very helpful and made the process of getting my use Silverado very quick and easy. The dealership is professional and my experience was better than other dealers I’ve been to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Clark, Thank you for the review! We would love to know what we could improve on to get that 5-star review. Elijah is an amazing salesmen always trying to make the car buying process as quick and easy as possible for his customers! We hope to hear from you soon. -Motorcars of Lansing.

We could not be happier with our purchase and the service...

We could not be happier with our purchase and the service at Motorcars of Lansing. We worked with Jacob and he was great. He was very friendly and helpful. He answered our questions whether we contacted him via phone, email or in person. We will continue to buy from Motorcars, this is our second purchase with them in the last two months. Very competitive pricing and great inventory for unique cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Jacob is one of the best in the business, always exceeding all expectations for the car buying process. We are so happy to hear these kind words. We hope to see you in the near future for your next car purchase! -Motorcars

very pleasure to work with the team, they got the issue...

very pleasure to work with the team, they got the issue fixed and made a super smooth purchasing experience.would like to recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your awesome experience. We hope to see you again! -Motorcars

Randy helped me purchase a car and made the entire...

Randy helped me purchase a car and made the entire process extremely simple from start to finish. He always kept me aware of the status on the car and was very knowledgeable about my car as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joe, Thank you for the 5-star review! Randy is one of our most experienced sales people. He has over 20 years of experience getting customers into their dream car with as little stress as possible! We are thrilled that he was able to take such good care of you. If you need anything else, please do not hesitate to call or come in! -Motorcars of Lansing

Marti is a really amazing person..Helped me out finding...

Marti is a really amazing person..Helped me out finding the perfect ride for me... Really happy with my BMW X5! She takes time in knowing your personality before suggesting you a car...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star Review! Marti is one of the best sales people in the entire business. We are so thrilled to hear that she was able to get you into the perfect car for you! We hope you love your new BMW X5! -Motorcars of Lansing

Purchased a used vehicle and Will was my salesmen. I'm...

Purchased a used vehicle and Will was my salesmen. I'm very satisfied with the experience. I also received a fair deal on my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.