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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Amazing experience

After months of looking for the perfect vehicle Marti found exactly what i was looking for and within my price range! Thanks agaiin for your dedication to making this happen for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Motorcars of lansing

Mike Young made my purchase of my vehicle and absolute breeze, I got exactly what I wanted at a very fair price , i would defiantely return to repeat business thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Motorcars Of Lansing. We wish you safe travels in your new Ford Taurus and look forward to seeing you again soon!

Johnny was great to work with. He provided excellent...

Johnny was great to work with. He provided excellent customer service and is very knowledge and professional. I would highly recommend Motor Cars of Lansing and Jonny Sura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with Motorcars Of Lansing. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Our team will be thrilled to hear your feedback!

Exceptional

They have always gone out of their way to make sure I was taken care of and great deals on the multiple trucks I have bought from them. I also personally know the lead mechanic and he is very knowledgeable and great at diagnosing your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Motorcars Of Lansing. We wish you safe travels in your new trucks and look forward to seeing you again soon!

Great customer service!

If you need a new vehicle there is no one else you should go to. Lovell Bland will help you in every way he can. He was not only patient with us but made us feel like family while we waited! He truly went above and beyond to make sure i walked away with the truck I wanted! I would highly recommend him. He will do anything in his power to make sure you walk away with a smile on your face because he’s equally as happy as you are when he gets to see you drive off in a vehicle you love! Lovell Bland is your man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Motorcars Of Lansing. We wish you safe travels in your new truck and look forward to seeing you again soon!

Great experience, felt at home 👌

Lovell was great at pointing out everything on what I needed and at no time did I feel pressured to buy. I would recommend everyone who is looking to stop by and see Lovell:) George

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Motorcars Of Lansing, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lovell. We will be sharing your feedback amongst our team. Enjoy your new truck and please come visit us again soon!

Knowledgeable, friendly, relaxed.

I was wavering a little on the purchase, I was impressed that the owner of the Dealership took the time to talk with me and actually went with me on a test drive to show me the features of the car that I bought. Not many owners would do that. Thank you John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Motorcars Of Lansing, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with John. We will be sharing your feedback amongst our team. Enjoy your new car and please come visit us again soon!

I felt like Johnny was on my side

I went in after a low blow from a previous dealer down the street. The other dealer didn't have anything for for my budget that I was excited about. Motorcars had a vehicle that I felt chose me just like my wedding dress chose me. I left the dealership feeling very complete. I have payments that sit well with me, a great warranty and it was nicely detailed. I miss my trade in a lot but this newer vehicle definitely feels good every time I drive it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Motorcars Of Lansing, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Johnny. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

Great experience!

Great experience! Glad I came here. Helped me find the car I was looking for! It was in my price range! Just a all around great car buy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience shopping online

I've been spending the last week or so looking to buy a car out of state from Oregon. I was put in contact with Marti Aldeco of Motorcars of Lansing and she has been wonderful to email back in forth with. She’s answered all of my questions, worked with me, and even offered to pick me up from the airport and buy me lunch! I haven't decided which car to buy yet because there are so many factors but Marti has made it very tempting to buy from her. If you are thinking of visiting Motorcars I highly recommend you ask for Marti! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.