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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Marti went above and beyond to make sure I was able to...

Marti went above and beyond to make sure I was able to get a car. Like my daughter said “she’s the best” I would highly recommend anyone to Marti she’s been such a blessing to me and my children. We love you Marti !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

The whole process was pretty painless and easy. Lovell was great to work with and went above and beyond to get us rolling in our new Jeep at a great price. We spoke to many sales staff while searching for the right car, and Lovell was by far the easiest to deal with...and not 'pushy' like we all know how many sales people to be. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazingly thorough, extremely nice staff, well organized

Walked in to only look at a car and walked out buying the car. Staff was extremely friendly, helpful and made us very comfortable. Thank you Motorcars for making buying my son his first car an amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked hard to get me the car and deal expected.

Tommy was great to work with and worked hard to get me the right car at the right price / payment. The buying experience was handled very well. However, the vehicle was a smoker's car and was never disclosed. But most importantly, the Cadillac CUE screen is non-responsive 95% of the time and showed these symptoms within a week of picking up the car. It has really detracted from a positive vehicle experience. I plan on reaching out to Tommy to consider a trade.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you!

Marti, Thank you so much for your hard work and time. You made everything smooth and did everything quickly. I really appreciate you helping me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Found my perfect car

Everyone at the dealership was so helpful. I had to drive 450 miles to pick up my car and accidents along the route delayed me. Even though i was late getting there they stayed to help me get everything finished so i could start that long trek home. Mike Young was very helpful and answered all the questions i had, which helped me find my perfect car. A big thanks to everyone at Motorcars of Lansing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2014 GMC

Very good dealership with great service. I would highly recommend it. Lovell is a great salesman who treated me and my dad with the best service right when we walked in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience at Motorcars of Lansing

I’m glad I chose to go to Motorcars of Lansing. Nice facility, nice cars and nice people. Marti Aldeco made sure I left a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love the Truck!

The sales staff was wonderful to do business with. Very helpful with any questions. Finance Department was so fast and accurate. We knew what was needed in advance to delivery and was informed that all the paperwork was ready and we were all set for delivery. The truck had inspection, oil change and everything needed on time. Fantastic, fast and so happy with the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I really enjoyed the experience.

Marti was very kind, and made sure we understood all there was to know about the car we bought I would definitely work with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.