Reviews
Marti went above and beyond to make sure I was able to...
Marti went above and beyond to make sure I was able to get a car. Like my daughter said “she’s the best” I would highly recommend anyone to Marti she’s been such a blessing to me and my children. We love you Marti !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
The whole process was pretty painless and easy. Lovell was great to work with and went above and beyond to get us rolling in our new Jeep at a great price. We spoke to many sales staff while searching for the right car, and Lovell was by far the easiest to deal with...and not 'pushy' like we all know how many sales people to be. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazingly thorough, extremely nice staff, well organized
Walked in to only look at a car and walked out buying the car. Staff was extremely friendly, helpful and made us very comfortable. Thank you Motorcars for making buying my son his first car an amazing experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked hard to get me the car and deal expected.
Tommy was great to work with and worked hard to get me the right car at the right price / payment. The buying experience was handled very well. However, the vehicle was a smoker's car and was never disclosed. But most importantly, the Cadillac CUE screen is non-responsive 95% of the time and showed these symptoms within a week of picking up the car. It has really detracted from a positive vehicle experience. I plan on reaching out to Tommy to consider a trade.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Marti, Thank you so much for your hard work and time. You made everything smooth and did everything quickly. I really appreciate you helping me out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found my perfect car
Everyone at the dealership was so helpful. I had to drive 450 miles to pick up my car and accidents along the route delayed me. Even though i was late getting there they stayed to help me get everything finished so i could start that long trek home. Mike Young was very helpful and answered all the questions i had, which helped me find my perfect car. A big thanks to everyone at Motorcars of Lansing!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2014 GMC
Very good dealership with great service. I would highly recommend it. Lovell is a great salesman who treated me and my dad with the best service right when we walked in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience at Motorcars of Lansing
I’m glad I chose to go to Motorcars of Lansing. Nice facility, nice cars and nice people. Marti Aldeco made sure I left a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love the Truck!
The sales staff was wonderful to do business with. Very helpful with any questions. Finance Department was so fast and accurate. We knew what was needed in advance to delivery and was informed that all the paperwork was ready and we were all set for delivery. The truck had inspection, oil change and everything needed on time. Fantastic, fast and so happy with the truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really enjoyed the experience.
Marti was very kind, and made sure we understood all there was to know about the car we bought I would definitely work with her again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car