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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Amazing!!

This guy knows his stuff. Jacob helped me find the perfect car for me and at a good price too. If you're going to motorcars make sure you ask for Jacob to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Motorcars Lansing

If your looking for a car go with Marty, she’s the best and does a great job at what she does! Jose Pilar is recommending you to her..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome place!

Came to this dealership after being told no by multiple places and was able to get a new car the same day! Very very pleased with this dealership and the staff! My salesman was Michael Badawi and he was an amazing help! Would definitely recommend to anyone looking for a new, affordable car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

I appreciate Marty and all of her hard work because at the end of the day I ended up with a vehicle that met all of my needs. Marty worked non-stop and after hours for me. The staff was very friendly and worked hard for me. Even the owner went out of his way to find something just for me. They brought me vehicles not even available to the public. I'm a very satisfied customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Please don't forget to drop by for any of your vehicle needs.

Consumer response

I also forgot to mention that my engine light was on which is why I originally overlooked this vehicle but it ended up to just be an O2 sensor and they replaced it for me. Thank you

Excellence customer service

The attention that we received was extremely positive. We come from another country, and Motorcars of Lansing gave us all the information that we needed in order to buy one car for me, and another car for my wife. They also gave me a good discount because we paid with cash! They also gave us a hand getting a good deal with the insurance company. After a few days, I noticed that the trunk of my car didn’t close properly well, so I gave them a call and they changed the part without any charge; the next day I had my car fixed. We keep taking our cars for service, and all our concerns have been resolved in a timely matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much my friend. It’s always a pleasure to have you here!

Smooth and great experience with awesome customer service

I was looking for Ford Mustangs online and stumbled upon a model at Motorcars that was in the expected price range. Scheduling the test drive went super quick, and the car was in excellent condition. I purchased it the same day, and Michael at Motorcars took care of all the necessary paperwork (license plate transfer, insurance, extended transmission and engine warranty, the trade-in of my old vehicle, etc.) so that I could drive it home just a few hours later, which was awesome. Everyone at Motorcars of Lansing office was super friendly, and I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase. I’m glad that you are enjoying it. Good luck in regards to your studies and the book that you published... WOW

Awesome Experience!!

I have had 2 great experiences with Mike from Motorcars of Lansing . I purchased two vehicles from him. I drive 200 miles a day and the vehicles I bought have been very reliable!! I will continue to see Mike anytime I purchase a vehicle. They are awesome there and definitely go above and beyond!! Thanks so much Mike!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much. We always enjoy your company!

Great Experience

Purchased 3 vehicles. 2 BMWs and a Dodge Journey. As my wife and I were purchasing our 3rd vehicle I was taking to the owner about a issue with my first purchase, He offered to fix it for free. Mike has always respond to my text even after a year of purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Brian. Always a pleasure. Stop on by once we open the Quicklube bay and get your next oil change on the house.

Very good

Had a easy and no problem buying experience with these guys.. they picked me up from airport and has all paperwork ready. We finished up by catching a lunch together and actaully stay in touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks a lot. We catch up more if every one of your residences weren’t 1200 Miles plus from us. You were awesome. Enjoy!

Great Service!!!!

Michael worked with me through the purchase of my new car. He was extremely helpful and informative through the entire process. I am pleased with my experience, and I would buy a car from him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you :) Not to mention the fact you never had to step foot into the dealership. I hope that you get that chance to next time!