Skip to main content

Five Star Ford

(8,662 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great

Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped with the financing and David Welsh thoroughly explained all the paperwork. Thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recommend Eddie as a Sales Rep wholeheartedly. I do not...

I recommend Eddie as a Sales Rep wholeheartedly. I do not necessarily recommend 5 Star Ford as a whole. As a Dealership, I have not had a good experience with them over the course of several years of business experience dealing with multiple used vehicle sales along with trade-ins.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Dealership very clean and comfy and everyone is...

Awesome Dealership very clean and comfy and everyone is very nice! Rick Dike was great about getting me the perfect vehicle and explaining everything throughout the process. I will never buy a vehicle from anyone else but five star ford and Rick Dike! Thanks again for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy way to get what I wanted at the price I wanted it

i have been looking for a particular truck for a few months off and on. Yesterday I had an appointment with another dealer but I kept searching on-line. The truck I was looking for was on the Five Star website. I emailed an inquiry and got a fast response. Later in the morning I went to look at it with Jason Howell. He showed me the truck, let me take a test drive (by myself). A couple of hours later I drove away in my new truck at a price I was fine with. And he threw in trailer brakes. The finance guy, "tut" Edwards was equally as easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and Friendly!

I came to Five Star Ford after an awful experience at another dealership. I was upfront about my needs and wants. From the minute I called, to the minute I drove my car off the lot, they were exceptional. Jesus in sales is so nice and very easy to deal with. They got me approved immediately and had a deal done in no time! No haggling or hassling to try and get me to a number. Tut in finance was friendly and quick. No pressure, just nice people! I can't say enough about this dealership. Thank you all so much! You have my loyalty from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased a used truck from them. At first I was...

I purchased a used truck from them. At first I was pleased because out of all of the dealerships I went to, they were the only one that was honest with their pricing and honored the advertised price for the vehicles. But their service department is a joke and their multipoint inspection sucks. As soon as I got the truck home I found it had an oil leak. The gasket needed to be replaced. I called them,they told me to bring it back. They tightened the bolts and called it good. I GOT it back home and it still leaked. A couple months later we had our first freeze of the year amd as soon as it thawed the truck dumped anti freeze all over my drive way. I had to pay another $1500 to repair it. My recommendation would be to stay away from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Process was fast and simple. Was in and out in just under...

Process was fast and simple. Was in and out in just under an hour. Got a great car at a great price without any pressure. If anyone is interested in buying a car I recommend Richard Getz for a easy straight forward buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you, Alfred El-Darazi, for making the purchase of...

Thank you, Alfred El-Darazi, for making the purchase of my truck a painless, pressurless, quick and easy process. You listened to exactly what I wanted, and made the deal come to fruition in a matter of minutes. Excellent service, Alfred.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very relaxed no pressure

Very responsive to phone inquiry and then when visiting very friendly. Not a lot of back and forth, just down to business and made deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time car purchase made easy with Rich Getz!

I really got lucky by running into Rich Getz when I first walked in to inquire about purchasing a new car. He was very friendly from the beginning and receptive to my package requests. Five Star Ford did not initially have the car I wanted (all the bells and whistles), but they were very adamant about continuing the search for the exact car at surrounding dealerships in the area. During the search, Rich was very responsive and kept me in the loop. They ended up finding one in Oklahoma, and was very quick on getting it down here. It was the perfect car that even included some of my "nice-to-have" details I didn't think I was going to get! Rich is a great salesman who doesn't look down to you because of your age, gender, or education of cars. I will definitely be going back to Five Star Ford and requesting Rich!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.