Five Star Ford

Darrin was very professional and courteous made the process as painless as possible. I will be calling him for my next vehicle.

After having a poor experience at another Ford dealership, I took my business to Five Star at the recommendation of a coworker.. Alfred and Justin absolutely knocked it out of the park.. well done and thank you!

Very pleased with the whole process from test drive to delivery. Received fair value for my trade-in. Will certainly do business with them again.

alfred was a great help getting us just the car we wanted. even went out of his way to pick it up from another location. we couldn’t be happier with it.

Was sold a lemon by Juan Hernandez and had to undergo the process as they wanted to deny that they didn’t know yet marketed the car at an almost discounted price. And even after selling the car to us we took it back and they cleared the codes 4 times and tried to make a false repair hoping we’d move on with the sale. We thought we had a good deal but not all good things are as they seem. The general manager refused to help us and pretended that they didn’t know about the cars history but after taking it to the original manufacturer I was shown the repair history report and all the information I needed to report it to the dmv.

Alfred, aka Grandpa was GREAT! I asked for something another dealership couldn’t do and he went above and beyond to get it done! I mean within 2 hrs it was done! I drove 3 1/2 hrs the next day and he made us feel so welcome. They gave us waters, cookies for the kids, hats and phone chargers! He was absolutely amazing!! Thank you so very much Alfred for everything!

I worked with Alfred almost 12 years ago on my first car from five star. And once again he has come through with flying colors. I would highly recommend him to anyone wanting to purchase a new or used car from five star

Based on the reviews I read here, I called and requested Alfred El-Darazi. I asked if he would be available to look at new trucks and I could be there in 45 minutes. He said sure and on my way there he texted me with directions even though I knew how to get there. Upon meeting him I was very impressed with his attitude and courtesy. After figuring out what I was looking for he took the time to locate a couple of the trucks and thoroughly explained the features and the differences between them. At no time did I feel rushed nor intimidated as is so common nowadays with a lot of these car salesmen. He has a way with people and after reading all the compliments about him on this site I can see why he has 5 stars. The dealership has a real asset in him as well as the other people such as Tut that I dealt with. This was easily the least stressed purchase I have made. Vehicles aren't cheap these days and when you get to deal with people like Alfred it goes a long way. I have certain expectations when dealing with car salesmen and most of the time am left highly disappointed, but not with these guys. If I know anyone who is looking I will definitely be sending them Alfred's way. Hopefully, this dealership recognizes the asset he truly is. They don't make them like him anymore. Great job Alfred!

It’s a wonderful dealership and everybody treats you wonderfully and helps you find what you what.

I called Five Star Ford-NRH to ask about buying a certified used car. Alfred El-Darazi called me back and setup an appointment time to meet. My wife and I met Alfred, and we had a wonderful time talking with him about our families. It turns out that Alfred and my wife were born the same year. We test drove a 2022 Ford Explorer XLT to Ford's car wash they use for detailing their vehicles. We looked at two other Explorers and a Titanium Edge xx. We were sold on the car we test drove, and completed the paperwork to finance it. Alfred hustled around preparing the 2022 Ford Explorer XLT with new plates and a full tank of gas. He was very helpful, knew the car we were going to purchase, and a good sales consultant. We are very happy with our used one owner Ford Explorer XLT. Thank you Alfred El-Darazi, we couldn't have done it without you. Mark and Debbie