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Five Star Ford

(8,665 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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I am very grateful for Doreen she has been a huge...

I am very grateful for Doreen she has been a huge blessing to me and my family if it wasn’t for Dwayne I wouldn’t be able to be in their vehicle that I’m in today neither would my wife we have gotten two vehicles with five star Ford and we love going to this dealership everybody is very personable kind courteous and professional and they got me in the two vehicles when not even a tote the note could get me into one vehicle which was really crazy to me but thank you five star Ford for having Doreen Brainbridge as a concierge to my family and our vehicle purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience buying a new Explorer at Five Star...

Had a great experience buying a new Explorer at Five Star Ford. Our sales person William May ent out of his way to make the experience fast and easy. He even stayed late when we decided to buy to make sure we knew how all the bells and whistles worked on the vehicle as well as to install our temporary tags. We’ll definitely purchase from Five Star Ford and I’ll be sure to ask for William! Dave and Penny Blanchard Happy Ford Owners

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!

Bruce was amazing, and my overall experience purchasing a used car at Five Star was exceptional!! I highly recommend shopping for cars here!! Keith Lane

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Dealership I’ve Ever Been To!

I had a really good experience in purchasing a car from this dealership. Josh was extremely helpful & wasn’t about “selling” me a car but more specifically ensuring my needs were met. I have the perfect car within my budget because of Josh. Tutman gave me the true “Tutman Experience” when I went to pay & set everything up. He was very helpful in ensuring I got the best monthly payment as well as down payment for my car. He ensured that I had an amazing warranty included. If you’re shopping for a car, this place is where you need to go! They care about customers & not just a sale. Happy customer, happy life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Professional & knowable

I would highley recommend 5 Star Ford and Jason Howell. A wonderful place to buy your next vehicle. I normally don't like buying cars but Jason and 5 Star made it a real pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rich Getz was great

Richard made my first new truck buying process easy, and helped alleviate any stress I was feeling. There was a great inventory when I went in and he was able to find me exactly what I was looking for in my truck. I'll be recommending him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy After All

I was initially set to purchase the car at another lot since the salesman who sold it to me worked. As it turned out, I ended up having to purchase at your location, and I was not happy about that initially. But, the young man who assisted me at your store was also very nice and helpful. I really appreciate all of his help in making sure that I would be happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another Great Buying Experience At This Location

I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with the service of received from Tut!...

Very pleased with the service of received from Tut! Awesome job. Made my experience so much easier ! He was so patient & detailed in explaining things I didn’t understand along with going through the whole process of making the car purchase. Thank you so much for your assistance! I truly appreciated it! -Suzanna G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent all the way around

Hands down the greatest experience I've ever had with a car dealership. Rick and Tut made the process painless and quick. I would never want to deal with anyone else. Thank you for having amazing employees who know how to have amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.