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Rick Hendrick Toyota of Fayetteville

(3,047 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(3,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota of Fayetteville from DealerRater.

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Place was awesome.

Place was awesome..salesperson Joe was outstanding and kept me abreast every step. Finance guy Wil gave step by step details of everything...I didn't feel pressured and was treated with respect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wil Wilks, thanks for your praise and kind comments about our team.

I had the smoothest and easiest experience with Kimoy and

I had the smoothest and easiest experience with Kimoy and the team at rick Hendricks Toyota , loving my new car , thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

Met Majesty for the first time, my daughter has been

Met Majesty for the first time, my daughter has been looking for a car for sometime. He answered all questions and made it a simple process. Wont be my last time coming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Warren, we really appreciate your feedback!

Spoke with the young man majesty while waiting in

Spoke with the young man majesty while waiting in service. very smart and outgoing I will be buying a car from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jos Sariano, we are glad we could help!

Mr. Tyrick was so sweet and a kind young man and has a

Mr. Tyrick was so sweet and a kind young man and has a great future ahead of him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Judy, we're glad to hear you enjoyed your visit.

I had an amazing experience with Jerome at the

I had an amazing experience with Jerome at the dealership. He was upfront about everything and truly cared about helping me find the right car. His professionalism and honesty made all the difference!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Lidya, we are very happy we could provide you with a positive experience!

Tyrick McGee was very helpful but since I’m working on

Tyrick McGee was very helpful but since I’m working on buying a house we couldn’t make a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Leshanna Gaston, thank you; we appreciate your feedback!

Sales Consultant, Jo Paragili was great to work with

Sales Consultant, Jo Paragili was great to work with regarding my vehicle purchase. He also assisted me regarding the ECM Panel programing features. Very knowledgeable and courteous. A special thanks to the Business Manager, Artie Hall, as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great service.

Great service. I like the text messages while waiting. Tell you what to expect and when the car will be ready. You can select right in your phone what additional service you want them to perform

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Silviag, thanks for your praise and kind comments about our team.

Melissa Oldfield was an amazing advisor!

Melissa Oldfield was an amazing advisor! She is very knowledgeable and so quick to get things done. She is an absolute pleasure to do business with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!