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Rick Hendrick Toyota of Fayetteville

(3,259 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(3,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota of Fayetteville from DealerRater.

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Allen really worked hard to get me approved for a new

Allen really worked hard to get me approved for a new car. I didn’t think I had a chance of getting a new car… thank you Allen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mario, thank you so much for the positive review!

Tabatha was very amazing, kind and help me understand how

Tabatha was very amazing, kind and help me understand how to purchase a car. Soon as I am ready to buy, I’m definitely buying from Tabatha.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Rick, thanks for your praise and kind comments about our team.

If you want someone honest and open to sell you a car and

If you want someone honest and open to sell you a car and get you exactly where you need to be go to Caleb he is terrific

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicholas, we're glad you had such a wonderful experience with us!

Lawrence is the real deal!

Lawrence is the real deal! He made the whole experience quick, easy, and even enjoyable. You can tell he genuinely cares about his customers. I’ll be sending my friends and family to him for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Delvin, thank you for the high star rating!

Lawrence provided top-notch customer service from the

Lawrence provided top-notch customer service from the moment I walked in. He found exactly what I wanted and made the paperwork a breeze. So grateful I got to work with someone so professional and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Byron, thank you for sharing your positive experience!

Worked with Allen on trying to locate a used car that was

Worked with Allen on trying to locate a used car that was within my budget. However Allen showed me that my best option was a new car. He worked hard to get it within my budget. Awesome experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angela Thoma, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

I usually hate dealerships, but Nate changed that.

I usually hate dealerships, but Nate changed that. He was upfront, funny, and knew his stuff. I walked out with a car I love and zero regrets.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Tammy, we are very happy to have provided you with such a positive experience!

Nate took care of me like I was his top priority.

Nate took care of me like I was his top priority. He answered every question, explained the process clearly, and made sure I was happy with my decision. Best car-buying experience I’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Juan, thanks for your praise and kind comments about our team.

Nate made buying a car feel easy.

Nate made buying a car feel easy. No pressure, just real conversations and helpful answers. He listened to what I needed and found the perfect ride. 10/10 experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marshal, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Toyota of Fayetteville.

Caleb did a great job getting me into a new family truck

Caleb did a great job getting me into a new family truck and we could not be more pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Ribet, we are very happy we could provide you with a positive experience!