Skip to main content

Rick Hendrick Toyota of Fayetteville

(2,774 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota of Fayetteville from DealerRater.

Want to share your experience with this dealership?

Write a review

Traded my 2024 Camry for the new 2025 hybrid Camry!

Traded my 2024 Camry for the new 2025 hybrid Camry! It has more features than my old Camry and I’m happy Jo was my salesman he was very detailed and helped me with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nasawn Harvey, we really appreciate your feedback!

I purchased a 2015 Limited 4Runner and never had expected

I purchased a 2015 Limited 4Runner and never had expected to get approved! Jo worked hard to get me into a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Quenetta, we're happy to hear you had such a positive experience with our team!

Working with Anthony was the best experience I’ve had

Working with Anthony was the best experience I’ve had since muting cars the fact he spoke Spanish helped so much , thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Carlos, we're happy to hear you had such a positive experience with our team!

No appointment necessary.

No appointment necessary. In and out in short time even though it was Saturday during holiday season

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ho, we are glad we could help!

I told Caleb Layne what me and my needed desperately and

I told Caleb Layne what me and my needed desperately and he made it happen! He made me so sure I was in the safest car possible and really went into detail on how it will keep my family safe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nicole Austin, we are so happy to read such a great review about Rick Hendrick Toyota of Fayetteville!

Larry was amazingly patient and kind, he helped us make a

Larry was amazingly patient and kind, he helped us make a positive choice for our new vehicle, very down to earth and pleasant to work with. He took time to explain all the features and every detail of the Rav4 we decided on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

A. Hall, we are so happy to read such a great review about Rick Hendrick Toyota of Fayetteville!

Worked with Allen today on trading my Honda for a Prius

Worked with Allen today on trading my Honda for a Prius Prime and the experience was awesome. Allen explained everything in detail and kept me within my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Taylor Marcon! We're so happy we were able to help you out!

Traded our Chevy Bolt for the 2019 Ford F-150.

Traded our Chevy Bolt for the 2019 Ford F-150. Jo helped us through out the process! It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bryan, we're happy to hear you had such a positive experience with our team!

My previous vehicle was unreliable and went to Toyota to

My previous vehicle was unreliable and went to Toyota to buy a much reliable car and economical. I end up purchasing a new 2025 Toyota Corolla from Jo, great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tevin, thanks for your praise and kind comments about our team.

Caleb Layne really sold me on my Toyota.

Caleb Layne really sold me on my Toyota. He was very efficient and actually cared about helping us. We usually buy Hondas but as long as he’s at Toyota we will always come back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!