Herb Chambers Toyota of Auburn

I was in for my routine service today and Lauriann (Assistant Service Manager) was awesome -as always in explaining what was done! She always goes over... the 'multipoint inspection and making sure I understand what was done and when it's due to come in again! She always greets you warmly and her friend persona makes coming in for service a pleasure!! When people do a great job they should be recognized and I just want to say 'thank you' Lauriann for always being helpful!! You can often feel lost in any service department but my experience thus far has always been a pleasant one!! On a separate note I just want to give a 'shout-out' to Stephane (Sales Manager) for also being helpful in so many ways and another friendly face in the crowd!!! When people take a moment and slow down to explain things or make you feel that you are important to both them and their business......then it shines through in all that they do!! Jack Bonsignore

Dealership under construction. Very noisey. Otherwise pleasurable transaction

First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave the... car as long as I wAnted. So I was able to have a nice lunch and shopping spree with my daughter.

Very helpful and focused on the relationship. Very honest about everything and will make a deal with you if you need it. He is knowledgeable of the industry... and has great experience in past careers.

The service department got me in and out of there in about 25 minutes. They do what they say they are going to do and they don't try to pressure... you into other services.

Matteo in sales is excellent. This is our 5th car from Matteo and this dealership. Matteo cares about his clients and truly works hard to get us the best... deal possible. Also a shout out to Martin in service to who is knowledgeable and is very kind explaining and making sure we understand services and getting our car back to us in a timely manner. Good job !!! Thank you!!

Jim, took me on time as per scheduled, and I was out in no time....

Would recommend to friends and family Great company. Very happy with the service I received while at the dealership. Very knowable about all aspects of... buying a great quality car

Paul from the Auburn MA facility worked in my car and I could not be more pleased with the service

There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni