Herb Chambers Toyota of Auburn

I was in for my routine service today and Lauriann (Assistant Service Manager) was awesome -as always in explaining what was done! She always goes over the 'multipoint inspection and making sure I understand what was done and when it's due to come in again! She always greets you warmly and her friend persona makes coming in for service a pleasure!! When people do a great job they should be recognized and I just want to say 'thank you' Lauriann for always being helpful!! You can often feel lost in any service department but my experience thus far has always been a pleasant one!! On a separate note I just want to give a 'shout-out' to Stephane (Sales Manager) for also being helpful in so many ways and another friendly face in the crowd!!! When people take a moment and slow down to explain things or make you feel that you are important to both them and their business......then it shines through in all that they do!! Jack Bonsignore

My sales rep, Vicky L., was a joy to work with. Genuinely friendly and truly wanting to find what I'm looking for in a late model used vehicle. I've got a definite list of "must haves" and a few "no ways", so it's not easy. Not like taking an order for a new car! Vicky was great. Always putting the customer first. I've dealt with some reps who clearly were more interested in selling off what's on their lot than doing the legwork to help you search. With 58 dealerships in Herb Chambers stable, that's alot to search through. I hope we find it, and I'm willing to wait awhile til we do, because I want to buy from someone who really cares to help me find just the right car!

Throughout our Tim dealing with herb chambers Julio Romero went above and beyond to make sure we got everything we needed. Really exceeded our expectations. Super nice man and customer satisfaction is definately at the top of his list. I would recommend him to anyone! The management team definately did everything they could of us as well. Imad was wonderful to work with too. Thanks to herb chambers and dan Bortolussi's staff!

They helped me and gave me the new car I wanted. Thanks Issa you're the best! Don't go to Harr Toyota in Worcester, worst assistance ever. 100% satisfied.

I have just purchased my fifth Camry in 20 years. I have purchased from Bernardi, Ira, Boch and now Herb Chambers. If I only knew then what I know now! My latest experience was beyond outstanding, nothing short of a New England favorite " Awesome". Many buyers may enjoy haggling but l'm not one. I just want a fair price and a quick and painless transaction. What I got was that plus enjoyable! I contacted Lissette Leon by email. She was straightforward and patient, as my wife changed her mind twice. Lissette set me up with sales consultant Jimmy Eldean which resulted in far and away the most pleasant vehicle experience ever, car, truck, you name it. Jimmy is the consummate professional. The transaction took an hour and fifteen minutes and the vehicle was ready for delivery in less than three days. Jimmy and Lissette have converted me to a Herb Chambers customer for life. I may even consider buying a Toyota truck because of their professionalism (although I am a Ford truck guy and Herb Chambers does have a Ford dealership). As far as cars go, we're a Camry family and Jimmy is my guy. Thank you to everyone and by the way, the finance guy was great too. Sincerely, Thomas Jones

I got a great deal on my new car from Herb Chambers of Auburn. I worked with Yusef Thomas who knew exactly what I was looking for and helped me pick the right car. I got more than expected for my trade in value and they worked with me to get everything in my budget. When I turned in my car, I accidentally left something in it and Yusef made sure I got it back by even offering to drop it off at my house.

Thanks to everyone who assisted in helping me with my new car .it was a very nice of experience socializing with all of you I love my car all the features were explain to me to my understanding. I would like to say thanks to all from the bottom of my heart to Stephane,Fouad,Issa and lastly Lissette Leon.

Marque is real, he's to the point. he listened to exactly what I wanted and delivered exactly that.. And was so professional, polite and fun too.... Thank you Marque...

My experience at Toyota of Auburn was very successful thanks to the team they had working with me. Imad, Dan, and Samantha worked the best deals with me and they were very understanding. Eddie the sales man was extremely knowledgeable and made sure i knew everything about my lease car and made sure that it suited me well. They made me feel like their priority there at Herb Chambers Toyota of Auburn and i greatly recommend this dealership to my family and friends.

Outstanding people to deal with!! Kennedy Lidonde and Tomi Tsitsos were AWESOME!! Wouldn't want to work with anyone else. Thank you for such a great experience purchasing my Highlander XLE! I love the car and look forward to having my services done at Herb Chambers Toyota of Auburn Thank you!!