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Herb Chambers Toyota of Auburn

(4,302 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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Jack was awesome, customer service was A+.

Jack was awesome, customer service was A+. Very knowledgeable.Deserves a bonus. Will definitely comeback

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome feedback about Jack and our team! We look forward to serving you again here at Herb Chambers Toyota of Auburn. See you next time!

Everything went well at the dealership.

Everything went well at the dealership. Things were explained in a professional manner . Good dealership

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  • Overall experience 5.0
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Dealer response

We're happy to read your kind words about our team at Herb Chambers Toyota of Auburn. Thank you!

Everyone was so kind and professional!

Everyone was so kind and professional! 10/10 experience! Would recommend to all my friends and family

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Shannon, thank you for your business and for the fantastic feedback about our team here at Herb Chambers Toyota of Auburn! We look forward to serving you again in the future! Safe travels!

Nice place.

Nice place. We got clearance sale under asking price . Plan buy new car (2) coming months

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Mike, thank you for giving our Herb Chambers Toyota of Auburn team the opportunity to earn your business! We hope you enjoy your vehicle and look forward to seeing you again in the future!

Doing business with herb chambers toyota of auburn was so

Doing business with herb chambers toyota of auburn was so easy. I was lucky enough to meet dave and alex, and they helped the process to go through. I've had a couple of times where i've had to go back over for minor things.And everything has been handled fast and efficiently.I would definitely continue my relationship.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our happy customers! Thank you for sharing your experience with Dave and Alex. We wish you many safe and happy miles in your new ride! Please come see us again at Herb Chambers Toyota of Auburn!

I had a great experience at Toyota Herb Chambers in

I had a great experience at Toyota Herb Chambers in Auburn! Jack Regan was my salesman and did a great job helping me through the process. I purchased a 2025 RAV4 XSE, beautiful car and exactly what I wanted. There was a little wait due to availability, but it was worth it. Also special thanks to Dhimitri Lako, TJ Schoener, and Alex Montes, the sales managers, who really pulled things together for us and got us a great deal with better pricing, warranties, and protection plans. They also gave me an amazing trade value for my vehicle, which I couldn’t have gotten elsewhere. Overall, couldn’t have asked for a better experience!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Congratulations on your new 2025 RAV4 XSE! We're glad you had a great experience with Jack, Dhimitri, TJ, and Alex. Enjoy your new ride, and thank you for choosing Herb Chambers Toyota of Auburn!

Our salesperson John helped us as soon as we arrived.

Our salesperson John helped us as soon as we arrived. He wasted no time bringing the vehicle around for us to see and then test drive. He was knowledgeable and we did buy the car after some negotiation.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Pam, thank you for choosing Herb Chambers Toyota of Auburn and sharing your experience with John! Safe travels ahead!

Professional and helpful…delivered the car quickly and in

Professional and helpful…delivered the car quickly and in perfect order…would definitely buy again from Herb Chambers.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Oliver, thank you for sharing your positive feedback about our team! We are thrilled to hear we made your experience a good one. Congrats on your new car! - Herb Chambers Toyota of Auburn

The service advisor was wonderful and answered all of my

The service advisor was wonderful and answered all of my questions that I had and the service was quick.

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Dealer response

We're thrilled to hear you had such a seamless experience with our team! Thank you for choosing Herb Chambers Toyota of Auburn, and for sharing your feedback! See you next time!

Lance Montigny was an incredibly helpful, kind, and

Lance Montigny was an incredibly helpful, kind, and communicative salesman. Throughout the whole process he kept me updated on what was happening up until the day I picked up my car. His manager Alex Montes was very helpful as we closed the deal and finished the sale as well as checking in on the day I went to pick up my vehicle. While the people were great, I will say the detailing done on my used vehicle left a lot to be desired. And I got the glass coat for the car, however they coated over some watermarks so there’s that. But they did a fantastic job repainting the bumper and taking out some small dents. Overall I am very happy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Herb Chambers Toyota of Auburn and sharing your experience! We're so glad to hear that Lance and Alex took great care of you. We will share your feedback with our team to ensure we address these areas moving forward. Enjoy your new ride, and we hope to see you again down the road! Safe travels!