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Hendrick Toyota of Wilmington

(2,420 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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This was the easiest, fastest and smoothest car buying

This was the easiest, fastest and smoothest car buying experience I have ever had at a dealership . Kim was awesome ! Definitely will be coming back to her and Hendrick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Timothy Gilbert, thanks for your praise and kind comments about our team.

Priscilla was excellent and we would recommend her to

Priscilla was excellent and we would recommend her to anyone. She was very professional, friendly and honest. We would definitely buy another car with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cheryl Jenkins, we're happy to hear you had such a positive experience with our team!

Austin answer all of my husband questions about the truck

Austin answer all of my husband questions about the truck he was buying. He was very helpful and friendly. He made sure that we very satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David And Debbie Harrell, we are very happy we could provide you with a positive experience!

It’s been great and easy, Kim helped me get what I want

It’s been great and easy, Kim helped me get what I want and we really apply it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hannah, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Hendrick Toyota has some nice pre owned cars on their lot

Hendrick Toyota has some nice pre owned cars on their lot . Kim was our sales person and she showed me the Acura suv which was perfect for my budget and size. She was a big help with all her knowledge and experience. We were going to get outside finance but they offered a more competitive rate and in less than an hour I was driving away in my new car . Thank you Kim and Hendrick !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Barrett is an exceptional salesman.

Barrett is an exceptional salesman. Extremely informative and knows the vehicles. Personable. Also helped me learn the new computer parts of truck. Got a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

Went to browse, Genesis met me outside, this lady was

Went to browse, Genesis met me outside, this lady was amazing! Was super helpful throughout the whole process, got a great deal . Highly recommend going and seeing her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert Duncan, thanks for your praise and kind comments about our team.

Dieter was fantastic!

Dieter was fantastic! He was very friendly, welcoming and efficient! Our vehicle was delivered way faster than we expected, and we even got a friendly shuttle ride to breakfast as we waited for our repairs. Thanks Kendrick Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

M S, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

Very professional staff.

Very professional staff. Jim Reed, my sales rep was great. They greet you warmly at the front and are happy to assist. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Jaeden is truly one of the nicest young men I’ve ever

Jaeden is truly one of the nicest young men I’ve ever met! You can immediately tell that he genuinely cares about his customers. He took the time to listen carefully to everything we were looking for, and I trusted him completely to help find the perfect car for a 19-year-old first-time buyer — and he absolutely delivered! The photo we took says it all — you can see the excitement in both of their faces, which I love. It shows how invested he was in making this a special moment. His enthusiasm and professionalism were outstanding. From now on, all my car-buying business is going to Jaeden. I highly recommend him to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ally Harper, we are so happy to read such a great review about Hendrick Toyota Wilmington! Thanks again for the recommendation, and have an amazing day!