2019 Acura RDX consumer reviews

System screen issues had 2 weeks system stayed on wouldn’t shut off drained battery / phones work don’t work / brake system errors and will have grinding sounds sometimes or squealing soft break petal, maybe issue with all the new collision and added tech?

I cannot begin to tell you how much I regret my decision to buy my 2019 RDX (Technology package). What was “love at first sight” has turned into a “hate at first month” experience and this car is not living up to the Acura name and alleged “quality” at all. I am so disappointed and frustrated with this vehicle and was not expecting all the issues I’ve had in the first 2 months of ownership. If I could take it back I would. Unfortunately for me I do keep my cars for a long time and with an expensive car like this one I’ll be stuck with it for long time. The car is definitely great looking and stylish, but that’s where my “likes” start and end. For the first month and a half of ownership I took it in 4 times, was in a loaner car for 1/3 of this time and now I have to take it in AGAIN because of other issues. I started having issues at 1,500 miles and I now have 2,000 with more issues. There are so many flaws with this car, but before I go into the actual issues that required and still require trips to the dealership, here are a few general complaints: - The FM radio drives me NUTS and that’s because you never get consistent sound. There is this “HD” signal that goes in and out when you drive and when that happens not all of the speakers work so the sound goes from loud to low and vice versa and it comes through different speakers as well. It is SO ANNOYING that I can’t listen to my favorite radio stations at all. You do have the option to turn off “HD” and only play analog, but when you do that you don’t get sound from the 12 speakers that they brag about so much. So what’s the point of that many speakers if you can’t get them to play the sound??? Sorry Acura, but my 12 year Toyota Yaris had better radio sound than this. - The lane departure feature entails an orange light that pops up on the dash. How exactly is a “light” supposed to effectively get the driver’s attention if they “depart the lane” due to a distraction? Have they not considered adding an option for a sound? Yes, you shouldn’t expect a car to replace driver’s common sense, but a light certainly doesn’t “assist” with anything. - The car did not come with all weather mats and the Acura ones suck. I had to buy Weathertechs, I also had to buy a rubber mat for the trunk, etc. How do you pay mid 40’s for a car and don’t get basic mats? My best friend purchased an Outback a month before I purchased my car and for a car that was two thirds of the price of mine, she got EVERYTHING included – rubber mats, retractable trunk cover, etc. I’d rather pay more and get it all instead of feeling nickled and dimed. - Remote start did not come manufacturer installed and you have to order it separately OR you can pay an arm and a leg for a useless app. Why? Again, if the car was in the $20-$30 K range that’s fine, but these cars are not cheap. - Infotainment system is HORRENDOUS – trying to write with your finger or type is a nightmare. I hate everything about the infotainment system and I will leave it at that. - I don’t care as much about the mileage because I bought the car for the performance and style, but I wanted to point out that the “mileage” that was published for this car was pulled out of thin air … 19 mpg has been my max. So here is a list of the things that I have taken my car in for and will be taking it in again this week: 1) Infotainment system not working – I would get the blue disclaimer screen that would stay on at all times even when I stopped and locked the car. My husband had to pull a fuse so my battery doesn’t die overnight. I have also had the infotainment screen go completely blank for days. I’ve taken my car in twice for this issue and they still don’t have a permanent fix. The Service Manager even joked and told me that if it happens again at least I know which fuse to pull. Excuse me, I did not pay an arm and a leg for a car to pull a fuse at 1,500 miles, this is not what I signed up for. 2) Auto stop/start – after I picked up my car from the dealer when I took it in for the screen issues, I now have and hear this loud awful clunky sound when the car re-starts. In addition, the auto stop/start engages whenever it feels like it. I took the car back to the dealer, but they couldn’t reproduce the sound at that time so I’m stuck driving a car that makes this loud noise when the auto stop disengages. 3) Break sound – my car now makes this awful break noise when I release the breaks after coming to a full stop.

Similar to last reviewer, this RDX has brake problems---intermittent grinding-type noise with moderate to heavy application of brakes. Not an antilock issue. This is a noise that happens from time to time and is both audible and felt on the brake pedal. Dealership service seems confounded by it. They DO NOT have a handle on it. Told me to keep driving it and it would "go away" on its own. Unacceptable. 2 trips to service dept so far

I’ve owned the car for one month. I feel more comfortable every day, while learning the new features of the car— safety and technology. It’s a new day in the car world!

Brakes make noise and is a common problem with the RDX 2019. Did not know that when I bought it 3 months ago. They are not able to fix the problem... 2 months later. Wait that they find and fix the problem

Very comfortable ride.Seats are perfect.Quiet ride.Driving and handling are excellent.Would highly recommend the rdx advance model.No problem with info.system,but does have a learning curve.Very impressed .Purchased 3 months ago.

this suv meets all our needs with looks, comfort, and value. it has all the bell and whistles you could ever need at a price point that won't break the bank.

It is too nice to do what I used to do with my Jeep, but I am too old to live like that anymore. If you want comfort, refinement, class, reliability, value in a subdued luxury vehicle, get a RDX

Great ride, great acceleration especially in sport plus mode. Seats could be a little more comfortable. Great value in the technology packages especially when compared to the competition.

It is exactly what I was looking for. I plan to own one as soon as possible. I have been looking around at compact SUV’s and the RDX is at the top of my list!