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2013 Cadillac SRX consumer reviews

$37,330 starting MSRP
side view of 2013 SRX Cadillac
(94 reviews)
84% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.6
  • Performance 4.4
  • Value 4.2
  • Exterior 4.7
  • Reliability 4.5
Explore the 2013 Cadillac SRX
Shop the 2013 Cadillac SRX

Our SRX has been awesome.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Alot of issues

I've had alot of issues with my car water leaks an liftgate an now the bk up camera I've been out alit of money on this car

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
23 people out of 24 found this review helpful. Did you?
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A great vehicle to own.

I purchased this car slightly used in 2016 and to date have spent very little on repairs other than regularly scheduled maintence. It is now approaching 93K miles and so far have not had to change out the brakes and just now passed state inspection. A couple of years ago I was on my way to visit my wife that was in the hospital and while on my way, the car in front of me had come to a complete stop which in turn as I did as well to allow for a turning vehicle. While I was stopped, someone hit me from behind doing about 35 MPH. I received no injuries whatsoever and only damage to my car was rear bumper tore up, but other than that, received no other damage. However, he was driving a SUV as well, and it smashed in his front end, side panels and rendered it inoperable. Definitly feel safe when traveling in this car. And based on the very little cost of operating this car, I highly recomend this vehicle as a great purchase.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
19 people out of 19 found this review helpful. Did you?
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Sun roofline licks Affecting lyft gate motor and c

The sun roof licks and causes all kinds of problem. Affect your liftgate control motor and other things in the car. Hydraulic. motor.and control mod

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 1.0
  • Performance 4.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
22 people out of 29 found this review helpful. Did you?
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THE MOST DANGERUS CAR ON ROAD.I VERY SICK,THIS STR

this is absolutlly the WORSE DEADLY CAR EVER, I cant believe no recall.CRAXY....Im on disability.I replaced low beem 8 x last year. Y cant drive at night just brights.Then ticket. you have to make sure you get home way before dark,nor in rain, state of Mo. have to have low beems on or tickey.havent seen 85 per cent gran kids school.I HATE it .dONT BUY DANGEROUS.Nutts thewy arent taking care of them.Im sure there is or has been deaths.I HAVE TO GETTING ATTORNEY SOME HOW.PAYPAYMENT ON ANGER SRX

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
10 people out of 33 found this review helpful. Did you?
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For such a luxury car you need to do better better

The whole performance of the car is not that good the sunroof the part on the inside is stuck the lights don't is not bright enough

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 3.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
7 people out of 17 found this review helpful. Did you?
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most comfortable car I've ever owned

It has plenty of room and rides smooth. The look of this vehicle is so sexy and I love it. I and surrounded by luxury.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
37 people out of 39 found this review helpful. Did you?
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Great car. just don't use it enough to keep it.

Very nice features. Especially the adjustable pedals, heated seats, and steering wheel. Plenty of technology: more things than I normally use. Good power and drive train, And, unlike German luxury cars I've owned, it takes regular gas (vs. premium) Big cost savings.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
22 people out of 22 found this review helpful. Did you?
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Love the car

The car is great for me comfortable good ride handles great and very quiet great car. Glad I decided on arc very nice card. Would recommend this car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
13 people out of 13 found this review helpful. Did you?
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This has been the worst used Cadillac of my life!!

Faulty headlights that the dealer nor manufacturer will repair since I bought it May12, deadline was June 30 and I knew nothing of it until I drove it at night and had no working headlights. Battery went dead within 12 hrs of bringing it home, sun roof cover is now messed up and the Detail Dept broke my seat trying to retrieve an E cig that was dropped under the driver seat. Worst purchase ever!!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
3 people out of 7 found this review helpful. Did you?
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