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2016 Cadillac XTS consumer reviews

$45,295 starting MSRP
side view of 2016 XTS Cadillac
(43 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.8
  • Performance 4.5
  • Value 4.4
  • Exterior 4.9
  • Reliability 4.6
Explore the 2016 Cadillac XTS
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Good car, but too much road noise.

The car is very nice, but I have two significant gripes. Firstly, the road noise with most tires is horrific during highway driving. I had to replace the stock tires with Pirellis in order to make the road noise even tolerable. Secondly, the passenger seat has a malfunctioning weight sensor and it randomly chimes at you to buckle up a non-existent passenger. It must be a known Cadillac defect, because on an ATS, I had the identical issue. Otherwise the car is very comfortable, and aside from the stock V6 not having much torque, it is a very comfortable car to drive, other than the road noise. The new CUE entertainment system is pretty good. All in all, not a great value for the money, but a decent value.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Love, Love, Love my Cadillac XTS

I love how my Cadillac XTS hugs the road in curves. It's a luxury car, but drives like a sports car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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I like this car

I've been driving a 2016 Cadillac XTS4 base model for a couple of months now and I have to say I like this car. Coming from a more powerful, faster xxx, the base model XTS seems sluggish. If you haven't driven a fast car before driving this one, you would like it. I also test drove the XTS V-Sport and that car is doggone fast! It gets out of its own way quickly. Now, from what I understand Cadillac saw an opportunity for a livery car hence the XTS was born. I still like it. The driver seat has something that's been uncomfortably pushing against my left outer thigh so I am constantly moving around to be comfortable. CUE is nice. I hear a lot of complaints on it but once you get the hang of it, you can get what you want done pretty quickly. Volume up and down is nice by sliding your finger to the right and left on the volume bar. Sound is decent. Again, going to a higher model, you will get a better sounding radio. Bluetooth is night and day from my xxx. People don't know that you are on bluetooth which I like. Streaming audio is another nice feature I don't have on the xxx. You can score one of these at literally half MSRP for a 2 or 3 year old model. Find a well cared for one and it will take care of you. Stick with a Certified model if possible. This will help for future repairs up to 100000 miles. What else can I say. Yes I would buy one and enjoy it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Love this Cadillac XTS Vsport Platinum

I've been driving a 2015 Genesis 5.0 Ultimate which I really like. The V8 power is awesome. However, I have had a few minor issues with it and gotten horrible service from the dealership and Hyundai corp. At the same time, we have no issues with my wife's 2014 SRX and have been treated like royalty by Cadillac. So I knew that I wanted to replace the Genesis with a Cadillac. The CTS is too small for me, so it had to be the XTS. To get similar power and features I had to get the Vsport Platinum trim. At $74k it is considerably more expensive than the Genesis at $56k but I knew what I wanted. I found a 2016 with 13k miles on it that had never been titled and saved enough on it to make it less than a new Genesis. The twin turbo (410HP) is very powerful and some my call it fast, but it comes up just short of the V8 (420 HP) in seat of the pants feel that I was used to. There is a Livernois Motorsports tune that will bump the HP up by 100 and torque by 120 so that may still be an option for me. Interior wise the Cadillac is very very comfortable with excellent fit and finish. Seats are great front and rear, but the fronts have a massage feature that is out of this world. Tech wise it is equal to the Genesis with infotainment systems (don't let the bad reviews on consumer reports scare you, the CUE system works fine), heads up display, power rear sun shade etc, but the Cadillac's configurable gauge cluster sets it apart. The ride is very smooth and quiet and I was surprised by how well it handles. It drives like a much smaller and sportier car. The brakes are equal to the task with 4 piston Brembos up front. The AWD is an added bonus. Exterior wise it is a looker, but more subdued than the Genesis. Again fit and finish is top notch. Small things that I wish were better... I hate the horn blowing when you lock it and wish it was a chirp instead....I miss the Genesis logo being shined onto the ground from the puddle lamps under the mirrors... that new Cadillac logo would look sweet down there. Overall and excellent car, but not sure I would have paid $74k for it. But at the price that I did pay it is a bargain. BONUS: Cadillac is already treating me the way that I should be. Also weird is that from 1985 to 2014 I had not bought a GM car and now have 2016 Cadillac XTS, 2017 GMC Terrain SLT and my 1972 Olds 442 Convertible in the fleet. GM is back. I also highly recommend Lavery Chevy, GMC, Cadillac in Alliance Oh

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great Car!

Bought a Certified Pre-Owned 2016 Cadillac XTS Platinum, and we're loving the comfort and features of this car!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Bought Used 2016 XTS

Car is very nice, runs quiet and is fairly comfortable there are a couple of small issues with the lights on the door handles and sub woofer but other than that car seems fine and I get 26 mpg hwy 22.6 combined !!!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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update of the August 6, 2016 review

After owning my 2016 Cadillac XTS Platinum for 4 months and after my initial review I have decided it was extremely important to update that review to make potential buyers aware of two very disappointing experiences I have had with the vehicle. During this short period (1) I have lost all power while the vehicle sat in the garage requiring roadside assistance to start it and the dealer could not finding any fault after two days of holding the vehicle to determine the cause of battery drain. (2) On a local drive the transmission failed and would not shift forward or reverse. I had road service tow it to the dealer where It took a week in the shop to procure parts to rebuild it. Now the shifting is erratic and rough but all tests show no problem. I have lost all confidence in the car and do not trust it for long trips. I have driven it locally trying to make sure the transmission work will hold but I do not trust the car at all. I ended up with a beautiful, Classy piece of junk sitting in my garage. I am now driving my wife's Honda CRV for long trips. Very embarrassing to tell my friends, neighbors and family that I cannot trust or drive this beautiful expensive car. I see now why consumer reports on reliability and performance for a Cadillac XTS are below average and some of the lowest in the industry. I am waiting to trade it in at a major loss. I am done with Cadillac.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
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Very impressive vehicle

This year I Decided to purchase the 2016 Cadillac XTS platinum FWD. After driving it for almost 3000 miles in less that a month I decided to write this review to express my total satisfaction with every single aspect of this vehicle. Pros: (1) Flawless super quiet, smooth, comfortable drive even on rough roads. The magnetic electronic drive and rear weight adjusting suspension work great. (2) Great massaging, heated and cooled front seats. (3) 304 HP V6 while not super strong produces adequate power when you need it. (4) Night driving is a unique experience, The lighting effects of the welcome lights are cool. When you push the FOB and approach the vehicle the rear and driving lights turn on dimly and brighten after a few seconds .while the door handles illuminate. After the driving lights brighten the headlights turn on and swivel from side to side as if scanning your path to the car. The interior lights are totally awesome too. The automatic intelli-beam headlights turn in the direction of the steering to illuminate the roadway and includes auto high and low beams.(5) Seats are comfortable and have a 22 way adjustment with a thigh extender that gives you a recliner feel.Both the driver and passenger sides have memory settings. The rear seats are heated and very comfortable with plenty of leg and head room.The rear arm rest has radio/stereo controls for passengers.(6) The CUE system takes a while to learn but includes apple Carplay and a Bose stereo system with 14 speaker surround sound The speakers are spread throughout the car including two on each side of the fron seat head rests.You can adjust the system to an unbelievable sound that totally envelopes you. Cons: (1) low reliability ratings in consumer reports. Time will tell on this one. (2) Engine could be more powerful. (3) Price comparable to other luxury vehicles with better reliability records for people that prefer consumer reports reliability over comfort and technology.(4) The CUE system is pretty technical and takes a while to learn. A lot of technology that can intimidate some owners. It includes drivers assist reactive cruise control, parking assist that actually parks the car, your seat warns you of driving obstructions, collision awareness, automatic stops if you unintentionally ignore warnings and fail to stop, You can change the looks of the dashboard if you need another view, steering controls are very technical but provide every option to keep the driver informed on vehicle systems like oil life, tire pressure, battery voltage, trip odometers etc, etc. All in all this is a pretty impressive vehicle.Love it so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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A great car in every way

We decided to go with a lease this time, that was the best choice. We like everything about it; cool and heated seats front and back, smooth, quiet ride. The seats are so comfortable, we love the back seat leg room. There's nothing to dislike about the beautiful piece of machinery. This vehicle is a great investment for any age!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Refined; with all the bells & whistles

Very satisfying to drive and show off! A real joy! Roomy and comfy. Infotainment system takes a while to learn, but then it's pretty intuitive. Perhaps not as good as Ford's. Overkill: motorized face plate covering phone locker activated by hand proximity. Buttons on steering wheel sometimes duplicate other dashboard controls. Nav touch screen is a marvel. Best of all: 360 deg. cameras and proximity sensors are safety improvements for maneuvering, backing up and parking with even a view of the car & surroundings from above.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
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