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2019 Chevrolet Impala consumer reviews

$28,020 starting MSRP
side view of 2019 Impala Chevrolet
(63 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.7
  • Value 4.6
  • Exterior 4.6
  • Reliability 4.7
Explore the 2019 Chevrolet Impala
Shop the 2019 Chevrolet Impala

Got shafted on the deal.

Got shafted on the deal. Was told nothing would be sent any where till we saw the car this was on Monday. But it was sent to finance company Monday nite. When we saw the car on Wednesday evening and did a test drive came back told salesman we didn't want it. He told us we had already bought the car sight unseen. The car is no were the car we traded in. So that is why I got screwed. Took to body shop they said take it to he told me it was to much work to be done to it wasn't worth fixing.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 2.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
1 person out of 1 found this review helpful. Did you?
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Run away and buy a Toyota.

Just don’t buy this car. I bought a 2019 Impala in May of 2020. It had 30,000 miles on it by the time I acquired it. After having it for a few months, the auto start/stop feature (which you can’t disable on the LT model) became defective. In fact, when stopped at a stop light the vehicle shutdown. After releasing the brake thinking it would start it again, it cranked several times and all the lights in the interior started flashing. Dealership never could figure out what was causing it. At 52,000 miles the check engine light came on. Took it in for service and was told that my fuel pump was malfunctioning. If that wasn’t the worse of it, at 64,000 miles I came home one night from work. Get into the vehicle the next morning and I get a message displayed on the info that the engine power had been reduced. Started to drive to work and the stabilitrak light comes on. I’ve had nothing but problems with this vehicle. I always have it serviced every 3-5 thousand miles and yet something major always happens to this vehicle. Your best bet is to stay away. Don’t let the niceness of the vehicle fool you. By all means it’s a very nice car inside and out. But that touch screen radio doesn’t make my tires roll. Piece of cow xxxx is worth more than this thing.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
41 people out of 46 found this review helpful. Did you?
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Most bullshyt

If you really want a good review, call them right now and see how your treated. You will get the receptionist and then be transferred to a voice mail. Sooner or later you will get a salesman and he want be much help. All these great reviews are by the people who work there, or by one person who writes them all…

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
34 people out of 46 found this review helpful. Did you?
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Very new haven’t had but a day but enjoying it so

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
18 people out of 20 found this review helpful. Did you?
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Just another great Impala

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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Most reliable car I’ve owned

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Love this car!

This car has everything I need and more! I love the Android auto and the Apple Carplay. Such luxury! The screen is so easy to use and great for a hands-free drive!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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I really like the Impala.

I really like the Chevy Impala, and this is the last year the last year that they will be produced. The trunk space is outstanding and it handles very well on the interstate.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Good value

This is a vehicle with a lot of room, nice features at an acceptable price. The styling is horrible though. The Cadillac XTS looks much better. In addition through the entire run of this model no styling updates were made.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 1.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Love my car

This is probably the nicest car I’ve ever owned. I look forward to traveling in style and comfort. I can’t wait for my friends to see it and take a ride with me.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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