2020 Chevrolet Suburban consumer reviews

$51,700–$54,700 MSRP range
side view of 2020 Suburban Chevrolet
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.8
  • Performance 4.8
  • Value for the money 4.9
  • Exterior styling 4.9
  • Reliability 4.8
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4.7

We love our new Suburban!

This vehicle is exactly what we wanted and is much easier to drive than we expected, considering how big it is. The ride is really smooth, and the vehicle seems to be really well-built. We love the interior features.

3.3

Good & Bad

I have owned my 2020 Suburban for 7 months. In all fairness, the main reason I purchased this vehicle was for its passenger capacity. Thus, I was willing to sacrifice/ overlook a few things. Nevertheless, not all is bad. In fact, the ride is very smooth and quiete. Engine and transmission shifting is decent for Such a heavy SUV. I’m a little worried about the transmission because on multiple occasions I have heard a strange noice when putting the car in reverse. The two most annoying items for me is the reverse parking camera. This has to be the Cheapest quality camera in the entire market. Specialty in the evening or when it’s raining. I’m actually going to ask my service advisor if this is normal or my camera is defective. It’s BAD Bad Bad. Next worst thing, radio. Lol I have to laugh at this. Let’s just say, the suburban is technology challenged. Thank God I mostly hear news but maybe it’s because the music sounds horrible. Oh don’t even try toggling your Blue tooth devices. It just doesn’t happen. The most important / frustrating item for me is my Air conditioner. Yes it blows cold air, sometimes. In all seriousness, my evaporator and other parts where replaced by the dealer 2 months ago and It worked again. Guess what, it’s doing it again. Well, I will need to take it back for more exploratory repair. My original service advisor told me that it would take 2 weeks for repair. Now that wasn’t great news either. As you can see, my suburban / GM experience hasn’t been a walk in the park. I really want to support our American manufactures / brothers but, we need to take better pride in our engineering and craftsmanship to stay in the game.

5.0

I love my new vehicle

Thus is a great buy especially for a large family! Comfortable & quality. Everything was just the way I wanted it. The make/model, interior and exterior color, size and more!

4.7

So far So good

The Chevy Suburban is a great vehicle. It just took me a few years to figure this out. The interior is very nice and the ride is smooth. Just added another Chevy to my family.

5.0

Best SUV I’ve ever owned!!!

Got a great deal. Plenty of upgrades that can be added. Car meets all my expectations, has plenty of room, drives and looks incredible. Couldn’t be happier. Hope to keep it forever. Great buy!!!

5.0

Most reliable car ever owned

I will be able to use as family events. Able to pull my trailer. Able to carry house projects and Material. And able to do it in the most comfortable suburban.

5.0

The price

Love love it, the price was great the dealership was outstanding. The salesman went out if his way to help us with an easy transition!!

5.0

This will be great for all my grandkids as well as

This will help me go to the farm or out of state to see my grandkids with no worries! I really like this suburban it will meet all my needs as well as very comfortable and reliable!

5.0

So roomy!

Everything for a family of 6 and then some. It’s loaded and my kids are in love! The dogs are even getting in on the deal!

5.0

great room

I am very satisfied with my new Suburban, the customer service at the dealership was outstanding. i would recommend everyone in need of a car go to see Al at that dealership.