We love our new Suburban!
This vehicle is exactly what we wanted and is much easier to drive than we expected, considering how big it is. The ride is really smooth, and the vehicle seems to be really well-built. We love the interior features.
Good & Bad
I have owned my 2020 Suburban for 7 months. In all fairness, the main reason I purchased this vehicle was for its passenger capacity. Thus, I was willing to sacrifice/ overlook a few things. Nevertheless, not all is bad. In fact, the ride is very smooth and quiete. Engine and transmission shifting is decent for Such a heavy SUV. I’m a little worried about the transmission because on multiple occasions I have heard a strange noice when putting the car in reverse. The two most annoying items for me is the reverse parking camera. This has to be the Cheapest quality camera in the entire market. Specialty in the evening or when it’s raining. I’m actually going to ask my service advisor if this is normal or my camera is defective. It’s BAD Bad Bad. Next worst thing, radio. Lol I have to laugh at this. Let’s just say, the suburban is technology challenged. Thank God I mostly hear news but maybe it’s because the music sounds horrible. Oh don’t even try toggling your Blue tooth devices. It just doesn’t happen. The most important / frustrating item for me is my Air conditioner. Yes it blows cold air, sometimes. In all seriousness, my evaporator and other parts where replaced by the dealer 2 months ago and It worked again. Guess what, it’s doing it again. Well, I will need to take it back for more exploratory repair. My original service advisor told me that it would take 2 weeks for repair. Now that wasn’t great news either. As you can see, my suburban / GM experience hasn’t been a walk in the park. I really want to support our American manufactures / brothers but, we need to take better pride in our engineering and craftsmanship to stay in the game.
I love my new vehicle
Thus is a great buy especially for a large family! Comfortable & quality. Everything was just the way I wanted it. The make/model, interior and exterior color, size and more!