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2020 Chevrolet Suburban consumer reviews

$51,700–$54,700 MSRP range
side view of 2020 Suburban Chevrolet
(15 reviews)
93% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.7
  • Performance 4.8
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.9
Explore the 2020 Chevrolet Suburban
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Would I buy it again... You bet ya!

2020 Suburban Premier has all the bells and whistles! We love the comfort and safety of this vehicle. Even the gas mileage is not as "terrible" as we feared it could be, averaging for our driving needs about 18.7 mpg. There are a couple of issues with our particular vehicle that are issues, however... the running boards that are supposed to automatically roll out, don't always! I have gotten underneath and rinsed the joints with WD40 and lubricated them, and it is better, but still not 100%. The second row seats (captain chairs) do not adjust forward and backward. I am a tall fellow (6'3"), so you do not want to sit behind me! That is simply a design/engineering flaw. We are currently having sporadic issues with the tire inflation sensors and they are probably starting to need replacement. Buy a used car, expect some minor repairs! Would I buy it again? ABSOLUTELY!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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We love our new Suburban!

This vehicle is exactly what we wanted and is much easier to drive than we expected, considering how big it is. The ride is really smooth, and the vehicle seems to be really well-built. We love the interior features.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Good & Bad

I have owned my 2020 Suburban for 7 months. In all fairness, the main reason I purchased this vehicle was for its passenger capacity. Thus, I was willing to sacrifice/ overlook a few things. Nevertheless, not all is bad. In fact, the ride is very smooth and quiete. Engine and transmission shifting is decent for Such a heavy SUV. I’m a little worried about the transmission because on multiple occasions I have heard a strange noice when putting the car in reverse. The two most annoying items for me is the reverse parking camera. This has to be the Cheapest quality camera in the entire market. Specialty in the evening or when it’s raining. I’m actually going to ask my service advisor if this is normal or my camera is defective. It’s BAD Bad Bad. Next worst thing, radio. Lol I have to laugh at this. Let’s just say, the suburban is technology challenged. Thank God I mostly hear news but maybe it’s because the music sounds horrible. Oh don’t even try toggling your Blue tooth devices. It just doesn’t happen. The most important / frustrating item for me is my Air conditioner. Yes it blows cold air, sometimes. In all seriousness, my evaporator and other parts where replaced by the dealer 2 months ago and It worked again. Guess what, it’s doing it again. Well, I will need to take it back for more exploratory repair. My original service advisor told me that it would take 2 weeks for repair. Now that wasn’t great news either. As you can see, my suburban / GM experience hasn’t been a walk in the park. I really want to support our American manufactures / brothers but, we need to take better pride in our engineering and craftsmanship to stay in the game.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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I love my new vehicle

Thus is a great buy especially for a large family! Comfortable & quality. Everything was just the way I wanted it. The make/model, interior and exterior color, size and more!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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So far So good

The Chevy Suburban is a great vehicle. It just took me a few years to figure this out. The interior is very nice and the ride is smooth. Just added another Chevy to my family.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Best SUV I’ve ever owned!!!

Got a great deal. Plenty of upgrades that can be added. Car meets all my expectations, has plenty of room, drives and looks incredible. Couldn’t be happier. Hope to keep it forever. Great buy!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most reliable car ever owned

I will be able to use as family events. Able to pull my trailer. Able to carry house projects and Material. And able to do it in the most comfortable suburban.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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The price

Love love it, the price was great the dealership was outstanding. The salesman went out if his way to help us with an easy transition!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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This will be great for all my grandkids as well as

This will help me go to the farm or out of state to see my grandkids with no worries! I really like this suburban it will meet all my needs as well as very comfortable and reliable!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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So roomy!

Everything for a family of 6 and then some. It’s loaded and my kids are in love! The dogs are even getting in on the deal!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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