Skip to main content

2020 Jeep Cherokee consumer reviews

$25,840–$27,340 MSRP range
side view of 2020 Cherokee Jeep
(155 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Jeep Cherokee
Shop the 2020 Jeep Cherokee

Brand new to Jeep and I'm hooked!!

Coming from a Rogue, which worked well for me, however the Cherokee is a big step up. Similar in size but the ride is so much more comfortable! The seats are awesome, the ride is smooth. It's solid body makes me feel very safe. Controls are intuitive and easy to use.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Love my "Hi Ho Silver" (as my husband calls it!)

I had a 2015 Jeep Grand Cherokee which I loved! However, I am short, and even with running boards, my 60 yr old hip was not liking having to step up into the vehicle. The 2020 Jeep Cherokee Limited gives me all the same comforts, but I don't have to step up into (or go downward) to get into the vehicle. At 5ft 2, I can actually just sit in the seat, bring my feet in, and I'm in! Still have some of the height while driving down the road so I can see over most other cars. And the features and technology are top notch!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

A Great Car For Getting Around

This car exceeds my needs. I love the heated seats and and heated steering wheel. The navigation makes it easy to find destinations. It is very comfortable to drive and ride in.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Jeep Limited is what I wanted

Very responsive and enjoyable to drive, very good on gas mileage, comfortable. Family is happy with the purchase and price for value was great, love it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

safe and styling

This SUV meets all of my needs and is comfortable to drive. I feel safe when the weather is bad. It is low enough that my mother can easily get in and out.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Just got it but so far its a winner

It's pretty posh which initially surprised me. Since I Just got it commenting on reliability, etc., it could prove to be a bit too early; but, so far it's a winner because it meets all my requirements.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Great value vehicle

This car is a great value. The 2020 model has a really nice clean look. The car drives great and is super comfortable. The apple car play is a great bonus that makes navigating and streaming music to the car super convenient. This is the second Cherokee we’ve owned and haven’t been disappointed so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Most reliable car I Owned

I love it and I’m satisfied with my decision! My first car I got to purchase on my own and your team made sure I was able to get it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Love my Trailhawk!

We now have two Jeep Cherokee’s. My wife has the Limited and I have a Trailhawk since I occasionally go off road for hunting and fishing. We could not be happier with the performance and reliability of this solidly built vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Love the new car.

Traded a Jeep Renegade and loved it, now the Trailhawk Elite is awesome!! Quiet, comfortable and ready for the snow. Well assembled and great performance.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No