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2020 Jeep Cherokee consumer reviews

$25,840–$27,340 MSRP range
side view of 2020 Cherokee Jeep
(155 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Jeep Cherokee
Shop the 2020 Jeep Cherokee

Most reliable vehicle I have owen thus far.

This car has met all of my needs and more. Very happy with this purchase and were I purchased the vehicle. Most reliable vehicle I have purchased thus far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Wanted to try something different.

My daughter has owner 4 Jeeps and loves them so she convinced me to try a Jeep Cherokee. I have always drove a GMC/Chevolet, so far so good. It has all the extras I wanted, sunroof, heated seats, heated steering wheel.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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Very comfortable car and economical in gas

Drove this car in Las Vegas as a rental felt in love with it and been shopping around for it since September and finally made it happened.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Just purchased

Drove it home 750 miles through snow storm, sand storm and rain storms. 40 mph cross winds. Nice ride handle it all with no problems

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Worst vehicle owned

Purchased on November 9, 2019 problems on November 12, 2019. Cámara, trunk, radio, front grill, side of rims, alignment, fog light cracked inside. Worst customer service.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Nice suv

Still learning all the controls, like the ride comfort. The 2.4 engine does a capable job. Like the remote start, and push button start. Also like the heated steering wheel.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great Car

Well equipped, quiet ride, great vision, V6 is the engine of choice. This is my 6th Jeep, and it's one of the best as far as features and ride. My fuel economy has been more than satisfactory. I got the Limited model which has the beautiful leather interior, I also got Navigation, sunroof and the exterior safety package. Great deals on Cherokee right now. Easy in and out for an older person. Just a great car and made in America with over 90% American made components.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Sleek and stylish

Great vehicle and fully loaded. Amazing safety features and great driving experience. This was for my daughters second car and she absolutely loves it. Highly recommend to everyone.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love all the options

Love the look, fun to drive and love all the options. Looks sporty. Very comfortable to drive. Love all the updates after driving a 20 year old car. Great to have a new one!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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The ride is solid.

This vehicle has great handling. Plenty of leg room. A sun roof that is easy to use/view through. The seats are leather and very comfortable/very supportive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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