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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

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Car is great, I had a Jeep Liberty for 8 years and really wanted the same outer style, but that square look seems to be long gone on Jeep... The only complaint is that automatic 5 second shut-off when stopped. I have to manually shut it off.. I don't like it. Had an issue with the radio - the volume went from 5 to 100 without touching anything and blasted our ears with pain! It's a known problem and hopefully the issue is fixed.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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One of the best cars I have owned.

Very satisfied up to now! Very reliable, comfortable, fast and strong. Feel like a sportive car that you can take to the jungle. Very happy with my decision to buy it. Tkx.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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We love our Jeep!

We love our Jeep! This is our second Jeep Grand Cherokee we have leased at Deery of Ames and we are beyond happy. The ride, the features the car provides and the service is beyond exceptional. Thank you again!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great domestic made vehicle.

The Jeep Grand Cherokee looks great, is comfortable, drives well in the snow, and its decent on gas. The options are comparable to most SUV’s from Germany. However, at a much more economical price.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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So far so good, owned it less than 24hours

This vehicle is very sharp looking, would have liked the black out package but wasn't available in this color. Very comfortable ride with plenty of power with the v6.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I just love this car best choice I ever made

Car met all my needs I’m wanting, rides very smooth very roomy I would recommend this car to anyone it’s a beautiful color so far I love it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Love everything about this Jeep!

This Jeep has everything we need and then some. Very happy with our decision to purchase this vehicle.Beautiful on the inside and out.Love every thing about it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Very nice SUV

This SUV met all the needs our family needed. The ride is comfortable and handles very well. We think we will find the Jeep Grand Cherokee to fit our family lifestyle. We love the outdoors and this SUV will be great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I wouldn't own anything but a jeep.

this is my 4th Jeep , and I really enjoy driving this car . When you get inside , you are sitting in luxury , and that's the way you want it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I have Owned 3 JGC's...

Love my Jeep GC's, have owned 3 of them, and also the best vehicles I have ever owned. Smooth ride, nice trim levels, and reliable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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