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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

Most bang for the buck!

My Jeep is my third Summit and the best the best yet. Great ride with all the amenities. I have the hemi and it’s. plenty strong. Great sound system and the whole electronic layout is user friendly. My wife appreciates the air suspension to enter and exit.The only thing I would change are the tires. I put Michelin’s on to replace the Pirellis and the ride and handling is even better. I am very pleased with my dealership service here in Indy at Champion. Great people to work with.!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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I love my new car.

I have needed a new car for awhile and have always loved Grand Cherokees. I bought it and I love it. Smooth ride, great interior design, all over just perfect.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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2020 Jeep Grand Cherokee Laredo

The Jeep Grand Cherokee is both beautifully designed and well made. It provides for a comfortable ride. Visibility is excellent. It drives like a dream. Responsive handling. Made in the U.S.A.!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I love my new Jeep Grand Cherokee

I love this SUV! I love the ride. I got it in graphite. I love the color! We got the Altitude because it had all the features we wanted. The sound system is fabulous! I’m so happy with my purchase, I wish we would have gotten it sooner!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Miss the old interior

I love this Jeep. I have always owned Jeeps! I have had the Overland and several Limiteds. The basics are always the same reliable solid vehicle. The only thing I miss is the real looking wood grain interiors. Now the interior has a plastic streaked accent. It looks a bit on the cheap side. Otherwise I love everything about the Grand Cherokees.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Most reliable car ever

This car meant everything I could think of as possible it was a wonderful experience . It is a very nice vehicle .i love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Rock Solid

We were looking for a right size SUV. We don’t need three rows; we don’t haul soccer teams. We looked at smaller SUV’s — not enough room. Finally chose the 2020 Grand Cherokee. Rock solid, four wheel drive, trail rated, able to tow. It is quiet and comfortable for local and long distance traveling. Very capable when the road ends and the trail begins. We love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great improvement

It is a great ride. I am very impressed. It is a big improvement over my last jeep. The ride is much smoother and it handles better.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Everything You Need & More!

Has all of the features you need to make your ride enjoyable. As a family of 4 (2 in carseats) we fit comfortably. The ride is a dream and the vehicle is sharp.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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The ride is very smooth!

Great ride and comfort with all of the bells and whistles we were looking for. Has a great trailer towing package which was a must.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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