2018 Mercedes-Benz CLA 250 consumer reviews

$32,700 starting MSRP
side view of 2018 CLA 250 Mercedes-Benz
81% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.5
  • Performance 4.6
  • Value 4.4
  • Exterior 4.8
  • Reliability 4.5
Explore the 2018 Mercedes-Benz CLA 250
Shop the 2018 Mercedes-Benz CLA 250

Battery died in one year.

The apple carplay has never worked from day one. Have had multiple issues since purchase. Today the car wouldn't start and had to take an Uber to work. Such an overrated car!!



I love my CLA. Was hesitant because I have owned E-CLASS, but had a lapse in judgment purchasing outside the Benz family. I'm back in the family with no regrets! A taller person may have a problem, I DONT!


My CLA 250

I have had a lot of more expensive Mercedes (luxurious) and sorry i decided to choose a less expensive model as it is disappointing for a Mercedes. It is noisier, has fewer amenities, etc.


Switching back to Acura

The styling is what caught my eye , I feel visibility sucks as the seats near the ceiling (no head rest to adjust) and the blind spot looking out the driver window and side mirror in switching lanes. And you feel the bumps in the road.


I'm loving my car!

The vehicle is awesome...so sleek and cute! The sunroof and moonroof is the bomb! I didn't think the sunroof and moonroof was neccessary for me,but I'm so excited about it now. It's one of the coolest features!


This car is all you would ever need Great car

This car has every thing I could want and need ,leg room ,comfort, performance .it is and has always been my dream car.Once you drive one you,ll never want anything else


Eh. It?s getting old, and it?s too expensive.

Have a loaner car this week and it?s a huge step down from the GLC in terms of quality. The interior fittings include a lot of scratchy plastic, the headroom is nonexistent, with a few options on, this is a 40,000 car, which is outrageous as it shares tons of parts I recognize from my 2011 C class. The interiors in the C Class in the $40,000 range is far superior (best in the business in fact.) The transmission is fussy, and mpg isn?t what is advertised. It?s kinda fun to drive (maybe the reason for the mpg figure!) but it lacks certain trademark Mercedes features - it?s front wheel drive (or front-favoring AWD so it doesn?t feel like a Mercedes behind the wheel. It also doesn?t have the trademark floor-mounted gas pedal, so it doesn?t feel right underfoot either. Do yourself a favor and get a C Class. Much better value, and a much more modern, powerful, efficient, comfortable alternative.


Fun and reliable

Such comfort and fun to drive! The whole family loves it! I feel safe and proud to own it. Get one while you can! I want my husband to get one now!


Ok car

I was so very excited, then I realized for the money I could?ve chosen another car. I have a recall on a 2018 already, I don?t like how it sounds pressing my brakes, no self closure to trunk and i hate the energy efficient A button. Sounds like transmission is about to jump out car.


LUXURY on 4 wheels

This car meet all my needs, plenty of leg room on the front seats/ very comfortable seats easy to drive I do love all the USB outlets and compatibility with Apple Car and Android