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2018 Mercedes-Benz CLA 250

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$32,700

starting MSRP

Key specs

Base trim shown

Sedan

Body style

29

Combined MPG

5

Seating capacity

182.3” x 56.6”

Dimensions

Front-wheel drive

Drivetrain

Overview

(54 reviews)

The good:

  • Automatic emergency braking standard
  • Straightforward center controls
  • Relative affordability
  • Decent list of standard features

The bad:

  • Poor visibility
  • Turbulent ride
  • Accelerator, transmission lag
  • Cramped cabin
  • Hit-and-miss cabin quality
  • Gets expensive with options

2 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2018 Mercedes-Benz CLA 250 trim comparison will help you decide.

See also: Find the best Sedans for 2025

Notable features

  • Ice Edition available
  • Entry-luxury sedan with coupelike design
  • Front- or all-wheel drive
  • Turbo four-cylinder standard
  • High-performance AMG CLA45 available
  • Apple CarPlay, Android Auto available

2018 Mercedes-Benz CLA 250 review: Our expert's take

By Kelsey Mays

Mercedes-Benz’s latest effort at entry-luxury sedans comes with the A-Class, a global nameplate that makes its U.S. debut starting in early 2019. Wait, what? Yes: Amid consumer preference for SUVs, luxury brands are still investing in small sedans — or, at least, Mercedes is. The A-Class heralds an overhauled small-car platform that will soon underpin redesigns of the swoopy CLA-Class sedan and GLA-Class SUV. It’s easily an all-around better choice than the current CLA, which will remain in our market, though a few annoyances stop the A-Class short of a clean “A” grade.

Related: Here’s Our Full Preview of the All-New 2019 Mercedes-Benz A-Class

Offered outside the U.S. for three prior generations as only a hatchback, the A-Class now adds a sedan, which is the only body style we’ll get when it hits dealerships in early 2019. It comes initially as the A220, available with front- or all-wheel drive (4Matic). I drove both drivelines at a press preview in Seattle (per Cars.com’s ethics policy, we pay for our lodging and airfare to such automaker-sponsored events).

How It Drives

The A220 carries a turbocharged 2.0-liter four-cylinder that makes 188 horsepower and 221 pounds-feet of torque. It works through a seven-speed dual-clutch automatic transmission, and the combination makes for punchier acceleration than the modest output specs suggest. The automatic transmission delays occasionally on multigear downshifts, but most of the time it gets you to the right gear with little hesitation, and the engine delivers gratifying, continuous oomph from 3,000 rpm on up. The A220 is not quick — something Mercedes will address with at least one AMG variant — but both FWD and AWD variants are quick enough to pass slower highway traffic with power to spare, and they get there with little of the CLA250’s hesitation.

All vehicles during the media drive had the A220’s optional 19-inch wheels and AMG Line Package, which has some rejiggered bodywork and a slightly lower suspension, though Mercedes claims the suspension has similar tuning as cars without AMG Line effects. As such, shock absorption is controlled but firm, and highway isolation is busy over anything but glass-smooth pavement; it improves on the CLA’s outright harshness, but some shoppers may want better high-speed isolation. The optional adaptive shock absorbers or smaller wheels (17- and 18-inchers are available) with higher-profile tires might improve on this, but I didn’t drive any vehicles thus equipped — and Mercedes offers the smaller wheels exclusively with run-flat tires, a style of rubber that can sacrifice some ride quality. Test-drive a few variants and decide for yourself.

The handling payoff comes in minimal body roll as well as good grip and limited understeer in tight corners, though it’s hard to discern how much of that came from our test cars’ high-performance summer tires versus any inherent balance. Still, steering feels like the weak link: Fling the A-Class into a tight corner and the wheel feels a touch soupy at first, the initial ratio too slow for quick directional changes and with numb feedback at any steering angle. On the highway, the steering requires constant, tentative corrections to stay on course. Get an A-Class with the optional driver assistance packages and Mercedes’ lane-centering steering at least alleviates the on-center fuss by doing most of the work for you. It works all the way down to a stop, as does the optional adaptive cruise control; full-speed forward collision warning with automatic emergency braking is standard.

CLAss Warfare

Many comparisons will be made between the A-Class and the CLA-Class, notwithstanding Mercedes’ insistence on calling the latter a four-door coupe — an oxymoronic marketing term that’s maybe just moronic. The two sedans occupy the same class, but Mercedes-Benz officials insist the CLA is sticking around. For A-Class shoppers, the split probably helps; with no demands for coupelike design, the A-Class looks like a proper sedan, free of the CLA’s lengthier overhangs and droopy profile. A slightly longer wheelbase on a body that’s 3.2 inches shorter overall ensures short, crisp overhangs at both ends. The standard LED headlights point check-mark accents toward the grille, a fresh look that should spread across the Mercedes lineup soon. The rear is the sole letdown — derivative taillights, bulbous bumpers — but it’s hardly an eyesore.

Inside, the CLA exhibited obvious cost-cutting for a car that wears the three-pointed star, affordability notwithstanding. The A-Class improves on some areas and cuts costs in others, but the overall sense is that Mercedes put the money where it counts. Lusher padding envelops areas your arms and elbows touch, and low-budget plastics stay mostly out of sight. Save for some cheap finishes on the steering-column stalks and window switches, this feels strategically premium.

The front seats have impressive adjustment range and standard power adjustments for both sides, but knee space between the center console and doors is narrow. Those who like to adjust the seat high will run out of headroom under the standard panoramic moonroof, and height-adjustable seat belts and extending sun visors are both missing. The standard MB-Tex vinyl upholstery has a rubbery, industrial consistency, and the heavy seat bolsters feel too stiff for long-haul comfort. Mercedes’ optional cowhide accompanies stitched accents on the dash and upper doors, but neither upgrade feels all that lush — nor do they ease up on the bolsters. Save the money and stick with MB-Tex.

Backseat space is workable but snug, with a low bench that consigns adults to a squatting position. The head restraints go only partway down, leaving big obstructions in the short rear window. The windshield is short, too, so prepare to crane your neck for overhead stoplights.

MBUX at No Extra Bucks

Standard in the A-Class is a pair of conjoined rectangular displays similar to what you get in the current E-Class and S-Class. The differences end beyond that: No dashboard hood encircles either screen, and the right-side unit is, at long last, a touchscreen — a layout preferred by consumers but long resisted among German luxury brands. In the A-Class, it all works off a new MBUX multimedia system (that’s Mercedes-Benz User Experience), which has a voice recognition feature you can summon by saying, “Hey, Mercedes.”

The voice recognition works as advertised, altering vehicle settings or finding contextual locations along your navigation route through conversational questions. The contextual locations in particular are a capability long offered by smartphones but seldom in-car voice recognition systems, which have largely failed such basic tasks for years. Beware, however: Casual references to Mercedes — or sometimes other words — can prompt unsolicited interjections from the system. Should it become too intrusive, you can deactivate the summoning feature and access voice recognition discreetly through a steering-wheel button.

The other shoe drops on music, as MBUX’s voice recognition doesn’t play ball with streaming tunes. It might be Friday night, but you can’t call up that Friday Night Jams playlist off your smartphone or Spotify account through the Mercedes. Future over-the-air updates to the built-in system could streamline the integration, but for now, you’ll have to plug the phone into Apple CarPlay or Android Auto — both standard, albeit not the wireless connection some automakers now offer — and query Google or Siri for those superfly beats. (Is that what the kids say these days? No? Bah.)

The base MBUX system has two 7-inch screens, five USB-C connectors and an adapter cable for older USB formats. Dual 10.25-inch screens and an upgraded processing chip for faster menu responses are optional, as is an onboard navigation system with nifty turn-by-turn directional markers overlaid in augmented reality on a forward-facing camera view. An onboard internet connection with a 10-year complementary subscription enables cloud-based learning and over-the-air updates, while the onboard software learns your favorite radio stations or routes driven to suggest them at contextual times — both similar to the way smartphones work.

An Entry-Level Benz Worth Entering?

Mercedes-Benz has yet to release pricing as of this writing, but it bills the A-Class as the new entry point into the brand. That means the sedan should start somewhere south of the CLA’s current price — about $34,000 with destination. It should pack significant value at that: MBUX and automatic emergency braking are standard, as are the moonroof, dual-zone automatic climate control and power seats. Options range from the upgraded MBUX system to navigation, 64-color ambient lighting, Burmester premium audio, keyless access with hands-free trunk opening, heated and ventilated front seats, and a heated steering wheel.

A redesigned CLA-Class will soon accompany the A-Class, as will a GLA-Class micro-SUV; all three will share the same underpinnings, Mercedes officials told me. If the A-Class is a harbinger of small things to come from Mercedes-Benz, it means big improvements loom for some of the brand’s weakest current offerings, and it all starts here. The A-Class is far from perfect, but it’s a good start.

Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.

Kelsey Mays
Former Assistant Managing Editor-News Kelsey Mays likes quality, reliability, safety and practicality. But he also likes a fair price.
Email Kelsey Mays

Consumer reviews

(54 reviews)
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.5
  • Performance 4.6
  • Value 4.4
  • Exterior 4.8
  • Reliability 4.5
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Most recent consumer reviews

GET THIS VEHICLE!

Bought this car used in 2020, 30k miles when I bought it. It now has just about 50k, two years later. The only problem I’ve encountered with it so far is the battery running out. I was able to get it replaced under the warranty. It’s by far my favorite vehicle, love the sporty style, the interior, gas mileage. Only con I would have to mention is the low profile tires, feeling every bump in the road. I have to drive very slowly over railroads. However, I love the look of the low profile. The drive is smooth and pretty quiet on the freeway. Great speakers, great bass. Love the panoramic sunroof. Highly recommend this C Class!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
12 people out of 12 found this review helpful. Did you?
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My most favorite vehicle I have owned.

The styllng was sleek, and driving it was an absolute joy. The performance of this vehicle was top-notch. It looked as good after 4 years as the day I leased it. Interior design was great. Love the set-up of all of the displays. Downside: the tires were thin and I could feel every bump. But I absolutely loved driving this vehicle.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
8 people out of 10 found this review helpful. Did you?
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Nice car but needed a few pricey details

It needed a maintenance service right off the bat and battery for key fob. Almost $1000.00 The front drivers seat is very uncomfortable. I think it might have been replaced at some time. The back feels like a board is pressing on your lower lumbar. No matter how I've adjusted it still doesn't get better. I put a little travel pillow behind my back and that helps some.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
20 people out of 21 found this review helpful. Did you?
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See all 54 consumer reviews

Warranty

New car and Certified Pre-Owned programs by Mercedes-Benz
New car program benefits
Bumper-to-bumper
48 months/50,000 miles
Corrosion
48 months/50,000 miles
Powertrain
48 months/50,000 miles
Roadside assistance
48 months/50,000 miles
Certified Pre-Owned program benefits
Maximum age/mileage
6 years old or less/less than 75,000 miles
Basic warranty terms
1 year/unlimited miles
Powertrain
1 year/unlimited miles
Dealer certification required
164-point inspection
Roadside assistance
Yes
View all cpo program details

Have questions about warranties or CPO programs?

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