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2018 Mercedes-Benz CLA 250 consumer reviews

$32,700 starting MSRP
side view of 2018 CLA 250 Mercedes-Benz
(54 reviews)
81% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.5
  • Performance 4.6
  • Value 4.4
  • Exterior 4.8
  • Reliability 4.5
Explore the 2018 Mercedes-Benz CLA 250
Shop the 2018 Mercedes-Benz CLA 250

I have just purchased this car and I love it!

It is a little smaller than my previous car but so far I love it and have enjoyed driving it. Very smooth drive and love that it gets 38 mpg on the highway

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Went from a BMW to a CLA250. Awful!!

The car is cheap. It feels cheap, it rattles, and drives much more like a Volkswagon. The monitor feels 'tacked on' and you have to rely on your iPhone to get navigation, music, etc. The ApplePlay doesn't work. Mine hasn't worked since I got it home. DO NOT BUY THIS CAR. I am stuck for 3 years, but will go back to BMW the moment this awful lease is up.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Fantastic piece of engineering

Beautiful and reliable piece of engineering. I just purchased this car less than a week ago and I am in love with it. I hope to own it for years to come.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Happy Owner

Love this vehicle!! Rides like a dream, very quiet and peppy. Beautiful exterior lines. Comes with all the safety devices needed. Interior is well designed giving the driver and passengers comfort with easy access to all controls to insure that comfort. Gas mileage outstanding for a automobile of this quality.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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It?s a beautiful car

1. Beautiful design of the cla car 2. Nice interior design and very pretty 3. Performance is mediocre, but feels nice to drive it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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First luxury vehicle

Lots of leg room with all the bells and whistles. Back up camera is large and clear. Highly recommend as a starter luxury vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Good on Gas

So far so good. Just purchased it and had to drive it home in a rain storm. It handled perfectly and was very stable on the highway. I love this car!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Nice so far!

I have only owned the car for a month so far but so far, so good! The apple car play tech is great, smooth ride and get up and go when needed. The car is beautiful.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Loved my Mercedes

The performance is amazing, you feel like your driving an airplane, smooth, fast, quiet. Love the heated seats and the comfort of the seat, especially for out of town trips. Amazing sound system. Very safe and reliable car to drive, especially in challenging weather. Very roomy trunk. Simply a beautiful car to drive, inside and out.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Cheryl Collins

I'm enjoying my new car and the salesman was especially helpful with making the decision to lease my Mercedes , this will be my third Mercedes, I leased my first one, and was purchasing my second one, now this my third Mercedes, Thank you, Larry for being patient and determined with me by helping me make my decision. Thank you

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
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