Used 2017 Acura ILX for Sale in Falls Church, VA

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

After test-driving nearly every large 7-seater on the market, I was pleasantly surprised by how the GX60 met all of my needs - 3rd row large enough for children over 10 years of age, ease of entry into 3rd row, usable trunk space with third row up, helpful driver assist features (side cameras, etc.) and comfort. It's also not too large for city driving and parking. I was also pleased by the dealership's customer service, especially the service I received from Richard Slater. He found the exact vehicle I was looking for and made sure that I understood all of it's features -- both at the time of lease and with follow-up communication. I don't enjoy shopping for cars, but Sheehy Infiniti of Tysons made it a positive experience.

This car is a great car with a great value. I love it’s features even for a base model. Execellant car will purchase another Acura next time I buy a vehicle.

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

I own this car for almost 10 months and I was surprised about the amount of technology and reliability you have in this car. I was looking for Audi A3 (middle version) and mercedez CLA250, Audi for this similar price doesn't offer half of the technology and Mercedes is way more expensive and has a little bit rough driving (but it is nice looking too). I went to a dealership to look at the other options, when I went for the test drive on the ILX, I was impressed about everything around the car. Also, it is important to say that the maintenance is waaaay cheaper than the german cars. If you are looking to impress and have a luxury car and high tech, this car is the one to go

We had the pleasure of working with Michael Reeves as our sales consultant. He was personable, professional and very knowledgeable!! What else can you ask for?! The whole experience was very positive and we would recommend Honda of Chantilly and especially Michael Reeves to anyone looking for a new car.

I found the technology to be excellent and appropriate for such a stylish vehicle. The engine (2.4 Liter) has more than enough power and hugs the road at higher speeds.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Great power and drive.I am so happy with this car. It has a nice quiet drive with fantastic pick up for being a 4 cylinder. There are no blind spots and this was a major concern. Lots of room for four people. I got the package with all the safety factors.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This vehicle is comfortable reliable and user friendly. Very stable driving experience. I would definitely recommend this car to friends and family.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This car has met my expectations and exceeded some as well. All my reading and research has come to life once I bought this car. The steering, handling, and braking makes me feel very safe and secure. The comfort of the leather interior along with noise insulation makes my drive pleasurable. This car handles like a dream and has a very smooth ride. The sleek body style draws the eyes of people on the street. I love the LED jeweled headlights and the dimmers on the mirrors which makes night time driving less stressful. Overall I am extremely pleased with the purchase of my Acura.

The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.

After reading several so so reviews, comparing it to the Civic, BMW, Lexus, etc. Not sure why the ILX deserved so so reviews. Sure, it's not as nice all around as the Lexus & BMW but clearly not as pricey. We test drove a 2017 Civic which as really nicer than I ever remember the Civic to be but somehow did not have the refined aura as the ILX. ILX gave good enough performance, ride, features, comfort and quiet to make it definitely a car that I would be happy to own. And was a better deal than the Civic. Hard to get a deal on a highly desired car as the 2017 Civic. We previously owned a 2015 TLX which clearly outperforms the ILX in every way but honestly it was TOO much car for us. So the ILX fit the bill, better on the budget and we still get that luxury feel and performance but not as intensely as we did from the TLX. It would be safe to say the ILX is a scaled down version of the TLX.

Look, if you're going to Easterns, you know WHY you're going to Easterns. You're going to get a high interest rate and you're not there to haggle about the cost of the car. Just make sure you go in there knowing your boundaries so you aren't disappointed. Upon entering the lot I was immediately greeted by Mike Robinson. I told him "I have credit issues and I need a car," and we began discussing my situation. He was super friendly and helpful, and when I left he told me I could contact him 24/7 if I needed anything. I actually left there almost feeling like I made a friend! The finance person was Rick Hosn, and although at first he seemed to have the normal attitude of a finance person, the more I dealt with him the more I liked him, he turned out to be very friendly (sales guys/finance guys are typically almost like good cop/bad cop). Michelle Legrand, the finance assistant, was very nice and got me out of there pretty quickly once the deal was done. NOTE: They'll try to put you in a car that they want to put you in. You do NOT have to take that car! Please know they're not trying to force something on you, they are trying to HELP you. They take into account what your needs are and your price range, and they pick something on the lot that they think will work for you. I didn't like the one they initially picked for me, but I ended up with a 2015 Toyota Corolla and I'm very happy. When you have credit problems, most other dealerships will make you feel awful, like you're lucky they're even helping you. That couldn't be further from the truth at Easterns! Nobody looks down on you or makes you feel bad, they're trying to HELP you get a car. Thanks guys!!!

I waited hoping to get the 2017 Honda Si but when I drove it was very disappointed with the turbo lag along with the low rpm red line. I was also hoping for more hp and torque along with an 8 or 10 speed auto so I could add lane assist etc... little did I know that everything I wanted had been available on the 2017 Acura ILX tech package. I purchased this vehicle at Acura in Santa Barbara new $10,000 off list price of $33,800. Living on the central coast where we have roller coaster roads I still manage to get 36 mpg easily and as much as 42mpg on level freeway trips if I shift to sport mode and locked on 8 gear maintaining speed at 60 mph. 0 to 60 in 6.5 seconds which is quicker than the 2017 Honda Si, ELS sound system, 3D GPS leather heated seats and the list goes on and on. I currently also own a 2012 Acura MDX which I also love but I prefer the ilx when I really want to enjoy the thrills of carving through the canyon roads. I sold my 2008 Honda ex with 260,000 miles on it and still ran great but the best fuel economy from my civic was 32 maybe 33 at times and not as fun to drive.

About 3 months ago, I bought a car from Maurice at AMG and had a great experience. We didn’t get to the dealership until about fifteen minutes after their posted closing hours and expected to just see the car from a distance. However, Maurice who had just finished locking up, took the time to show us where the car, a 2015 Lexus IS250, was parked and to talk to us about it. We promised to come back the next day for a test drive. We felt that Maurice was very professional and friendly and was really knowledgeable about the cars on the lot. From our first interaction with him to our final dealings with the paperwork it was a positive experience. We had minor concerns (slight discoloration on the steering wheel, and only one key for the car) but both were addressed. Maurice scheduled us with their upholsterer to make repairs to the steering wheel and was able to help us coordinate with a key maker who provided same day service. We were very happy with Maurice and AMG and they will definitely see us again when it’s time for our next car purchase.

I waited hoping to get the 2017 Honda Si but when I drove it was very disappointed with the turbo lag along with the low rpm red line. I was also hoping for more hp and torque along with an 8 or 10 speed auto so I could add lane assist etc... little did I know that everything I wanted had been available on the 2017 Acura ILX tech package. I purchased this vehicle at Acura in Santa Barbara new $10,000 off list price of $33,800. Living on the central coast where we have roller coaster roads I still manage to get 36 mpg easily and as much as 42mpg on level freeway trips if I shift to sport mode and locked on 8 gear maintaining speed at 60 mph. 0 to 60 in 6.5 seconds which is quicker than the 2017 Honda Si, ELS sound system, 3D GPS leather heated seats and the list goes on and on. I currently also own a 2012 Acura MDX which I also love but I prefer the ilx when I really want to enjoy the thrills of carving through the canyon roads. I sold my 2008 Honda ex with 260,000 miles on it and still ran great but the best fuel economy from my civic was 32 maybe 33 at times and not as fun to drive.

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

Very happy with my car......great style and comfort. . It offers a lot for its price.I have had great luck with the dealership I bought it from. I really think you should look at this smaller compact car.

The car itself is smooth. It does lack some punch but if you want smooth and reliable ride this is not a bad choice.

Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽

This car has been amazing and will stay amazing. I would like them to keep on making cool and amazing cars !!

The car is sporty and fun to drive. I had my first one for three years and never had any problems. I always get compliments from people the first time they see and ride in my car.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I absolutely loved to drive this car. It's very smooth and potent. The interior was my favorite part, luxurious yet affordable. Will be buying it in the future when I'm ready to change my car.

I always go to the dealership go get my oil change and the feeling of being welcomed by Perdita and her smile is amazing! For a person who goes twice a year, she immediately recognizes me and treats me extremely well. She offers a complimentary wash which I’ve never been offered before with another person behind the desk.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

I had recently purchased a brand new 2016 Acura ILX with Tech Package from Pohanka Acura. Throughout this process, I had worked with the sales consultant Frank Ha. He was very easy to work with and provided me with exceptional service. Frank Ha was able to answer all of my questions and helped make the car-buying experience wonderful. I would highly recommend speaking with him if you are ever in the market for an Acura.

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

First came here after moving from San Diego to have my 2016 MDX serviced. I was in awe of the service I received. AMAZINGLY OUTSTANDING is putting it lightly. They serviced my car, inspected it, safety inspected it etc and gave me a new car to drive while my car was being serviced. They called for each and every permission to go forward with service etc. Best service I've EVER received hands down. Fast forward about 2 months. Learned of the great deals they had going on for end of the year. Received an immediate response from Yong Kim after emailing of my interest in buying, outstanding and professional he is, I went in, was automatically greeted by Elizabeth Frasier another amazing professional and she stayed with me for the entire process. They close on Sundays at 5pm she was there until 730pm making sure all went smooth. Deal maker Tony, great honest guy, Ray in financing, simply outstanding. I drove 3 cars and no one had any issue with it. So extremely helpful and they just do everything in their power to see you happy. Extremely willing to work YOUR deal. I absolutely LOVE POHANKA and will recommend them to all!!! THEY ROCK!! 2019 Acura MDX SH-AWD Advance Pkg MDX....LOVE IT!!!

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.