I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
My experience in this dealer has always been great but yesterday I took my car and they surpassed their customer care, seriously I was treated like family. Sari Medina and Lenny who check out my car to estimate what was wrong with my door. Honestly they explained everything so well, I know this is going to sound crazy but there was nothing wrong with my door and I was not charged anything. I have never had this happen where there is so much honesty in a car dealer. I highly recommend this Acura dealer, you can't go wrong. Thank you for your kindness and customer service.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Not enough words to describe the kind of professionalism Mr. Ron and Mr. Scott had for my wife and I, by helping us get into a 2019 RDX . The entire process was lightning fast, while maintaining the highest level of customer service and customer satisfaction. They made it a mission to go above and beyond by covering all questions and concerns we had during the purchase of our vehicle. At Acura Of Pembroke Pines you will find the best staff of professionals willing to help you every step of the way.
Recently purchased a 2016 Acura ILX from Acura Pembroke Pines. Great experience with sales associate - Mr. Ron Comrie - he is very professional and followed up on extras even weeks after the purchase was complete. If you go to Acura Pembroke Pines, I highly recommend Ron Comrie.
Absolutely splendid experience at this dealership. I was having a hard time deciding upon which car to buy, as it was my first experience with car dealerships in the US. Running into my salesman Ron Comrie proved to be a blessing in disguise. His professional demeanor, understanding nature, and excellent communication skills made me stick to my decision of buying an Acura and I wouldn't have done it any differently, had I another chance Also, the management and the staff were an absolute delight to deal with. It was an extremely smooth ride from selecting the car to getting it in my hands. Remember to ask for Mr.Ron Comrie, he will get you a great deal! Thanks again Mr.Comrie!!!
Sera Bruno was spot on with my needs including picking me up at the airport to come to the dealership.
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