My car was in for service on July 30,2018. Once again my service manger Jim Magee treated me like a friend, not just a customer. He explained the necessary repairs, told me when to expect the repairs to be completed. As usual, he met his commitment. He’s the best
Two noteworthy employees at Acura of turnersville are Tom Wujick who is an elite technician (spelling may be wrong but it's close) and Jim Magee (may have spelled this wrong too ...) who is a service manager. I have been dealing with them for over a year and not only do they go above and beyond to provide me with the best service but I always overhear them helping other customers the same way in which they help me which is reassuring everyone receives outstanding service here.
There is no "guesswork" and they follow up before doing the work to make sure the customer wants to move forward before fixing their vehicle.
Both Tom and Jim have proven to be consistent in professionalism, more than competent in their respective skill set, and provide a pleasant experience by taking a few extra minutes to explain the what and why behind the service I received along with a much appreciated smile.
The only problem I have with Acura of Turnersville is I want to buy every loaner car I have the pleasure of driving. On a more serious note, the reason I choose to continue servicing and repairing my vehicle here is because I feel confident the work is being done correctly and I feel safe driving my car. I also service my daughters vehicle here ... that speaks volumes about how much faith I put into them.
In my opinion - Acura of turnersville hires outstanding employees which adds to the value of the experience.
Excellent Acura dealer - I wouldn't lease/buy anywhere else
by EAcuraOwner from DealerRater.com
December 3, 2018
4.7 (1238 reviews)
Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017
Jibre and Brian were very professional and knowledgeable, and made the process of purchasing a vehicle very easy. Thank you for your service & promptness; it was greatly appreciated 😁
Went in looking for a Honda Pilot, Left with an Acura TLX.
by Steve Flores from DealerRater.com
November 6, 2018
4.7 (1238 reviews)
What a remarkable experience! My wife and I set up an appointment with Stanley Bennett to see a Honda Pilot. After realizing the particular Pilot was not exactly what we are looking for, We wandered over to the Acura TLX's. To our surprise we came across a Certified 2015 Acura TXL; low mileage and in pristine condition. My wife's reaction was, "Honey, this is a GREAT deal." Negotiating with Stan was a breath of fresh air, truly an honorable and trustworthy man who looked out for us through the negotiations. He took the time to explain all of the technology features with care and patience and made sure we were both 100% satisfied customers long after the sale was made... We would like to thank Pre-Owned Director Brandon Guzman for helping us get a great deal, and we would also like to thank General Manager John Ellis for creating an atmosphere of trust and good will at Vandergriff Acura. Thanks Stan, Brandon, and John for helping us get a great deal on a superb Acura TLX. The best part is that Stan is helping find the Honda Pilot Touring we are looking for! Sincerely, Steve and Tammy.
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Vroom (Online Dealer) Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.8 (1765 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2018 Acura ILX FWD Review
Best site
by Chicago cubs from Tinleypark
March 13, 2019
5
Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price
No hassle. Fastest and most pleasant car buying experience we have ever had! Melvin was helpful, prompt and precise. In and out in less than 2 hours!!! Didn't try to sell you stuff you didn't need and threw in a 3yr bumper-bumper warranty and some t-shirts. SO EASY! Just plain good service! 💯
2018 Acura ILX Special Edition Review
Very friendly staff
by Maureen Mitchell from California
March 11, 2019
5
Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his
team have definitely earned my business and will continue to have it !
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