Used 2020 Acura ILX for Sale in Naperville, IL

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman???s name who checked me in, but this review won???t go through unless I choose an employee name so I???m checking ???Elizabeth??? since that???s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend.

I had been looking around for months trying to find a good deal on the new 2019 RDX. I had talked to Kristen early in my search and she reached out to me to let me know that Napelton was running a great program! I went in and within minutes negotiated the price I wanted to pay. Kristen and Connor were AMAZING people to work with everything went so smoothly I couldn???t believe it. If your looking for an honest place to purchase a car Napelton is the place to go....ask for Kristen and Connor!!!

I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX

Ed Napleton Acura was willing to discuss "price" on the 2019 RDX which is in short supply. Most other dealerships were MSRP - no discussion. This flexibility led to a reasonable offer and all promises made during the sales process were kept in a timely manner, with no surprises. Check them out!

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

The Service Advisor Edgardo Vargas was friendly, helpful and accommodating. My car was ready for me upon pick up and the experience was seamless.

Just got my 19 MDX from, he is very helpful, explained everything on the car, and make the process so easy, will definitely come back for 2nd car

We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to keep it that way. I have 2006 Acura MDX ; I always take my car to them. Had couple of issues with them in the past. But each time they took care of it right away. Sorry, I do not know all the people in the service by their name. They are all reliable and friendly and knowledgeable ( mechanics).

I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed to his office, he was kind enough to explain everything to me, then he gave me different options on my extended warranty for my MDX. Thanks Omer, I would recommend this dealership to everyone, nice people. I did an Oil change while I was there, I was treated very well. Thank you Joe Rizza Orland Park for hiring people like Omar.

Patty ,Pawel Kaszuba and Rick (finance mgr) were extremely helpful and worked very hard to get me a deal that I was comfortable with. I appreciated the fact that I asked for them to have all paperwork ready for me when I came back to the dealership to sign the loan papers everything was ready and I was in and out within 20 minutes

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

TLX would not start the Friday before the Memorial Day weekend...a day a dealer is likely to be short staffed and overloaded with drop-ins. Bob Sisk got us in and serviced promptly. He also promised a courtesy car on short notice if McGrath had to keep the car for the repair.

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

For the second time now I've come to Larry Roesch VW to purchase a new SUV, this time an Atlas, both times utilizing the professionalism and knowledge of Ryan Crooks to consummate the deal. Ryan agreed to meet me at a time that was not congruent with his schedule, but was ideal for mine. This was very much appreciated! Thanks Ryan, thanks Larry Roesch VW, I'm looking forward to many pleasurable driving years in my 2018 VW Atlas! Jess Kidden Burr Ridge, IL

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.

Currently on the market for a used car, Bryan Garcia took care of me and was very patient and answered all my questions. Highly recommend visiting whether you’re buying or checking your options.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.

My Acura MDX was stolen just before Christmas. It was found two weeks later and in need of much repair. Although I didn't buy my 2014 MDX at McGrath Acura, I do service my vehicle there. I contacted my usual Service Advisor, Joe Levigne. The service Joe provided in providing a detailed estimate, working directly with my insurance, the local body shop and staying in touch with me the entire time was far and beyond what I could have expected. Not only did Joe provide excellent repair service, he also gave me a new MDX loaner when he heard my insurance would no longer cover the rental. Joe is fantastic and truly one of the best Advisors I have ever worked with. He was extremely thorough even when I had to return the car multiple times and get multiple supplemental estimates from the insurance company. I would highly recommend McGrath Acura. I couldn't be happier with their level of service, honestly and integrity. I would also highly recommend working directly with Joe Levigne. He made a very scary and uncomfortable situation extremely comfortable. Thank you Joe and thank you McGrath Acura.

We bought the ILX Aspec Tech package and like it a lot. However the Aspec package screams for a turbo and dual exhaust tips to really stand out.