Used 2020 Acura ILX for sale near Syracuse, NY

I had never taken my Sierra Denali in on a Saturday before and found the staff very efficient. Miranda Collier is well informed and very efficient. I was very pleased with the service and my pickup came back oil changeed, tires checked, and vehicle washed-- pleasant surprise! It needed it! Suggestion, I arrived at ~7:15 am and waited at the gate to the service department. There was a long line of vehicles after me. The gate infront of Express lub was opened first and the back of the vehicle queue or line came in and formed 3 lines. the service deparment gate was opened so I ended up well behind where I intended. Suggest opening the service department gate first because it gives more space for the vehicles to queue (long line) that is off the street. Another suggestion is to place cones that direct the traffic into two lines, if that is what is desired. Vehicles had to back up and jockey some back and forth to get into two lines keeping everyone in sequence behind those that came in express gate but were actually at the back of the vehicle queue. The young man helping was very courteous and thoughtfu in the process.

I leased this car on Dec. 26, 2020. I bought it from the Dealer two weeks ago and now it's mine. I love the car the only problem I have had with this car is the battery, 2 of them and the car was still under warranty and didn't cost me anything.

Rob and the Jackson team were transparent and great to work with, making the process simple and stress free.

Got this when I was looking for a smaller entry level luxury car, non -turbo and with a lower cost to own. Try to get the premium, for the dual screens and carplay.

Outstanding…the best… Couldn’t be better…just ask for Zeek T….he’ll always watch out for you! Great service…ALWAYS!!

Really fun daily car for sure. No complaints so far. Just wish they made an awd model. Even with fwd it is still a really great car.

Never did get a final bottom line number that I asked for in the beginning.

I love this car it is my dream car I am so happy I bought it I just feel so exhilarated can I drive this car is so fun to drive and handles beautifully not the most comfortable car for a long drive but overall I am 100% happy with my purchase

Abel is great and such a pleasure to work with. LhMiller is fortunate to have such a competent and honest representative. He made the experience positive. Car buying is tough and Abel made it painless!

This is are third Acura. We are always satisfied with are Acura's. We always love the interior and exterior style, along with the performance of are Acura.

Very good to deal with them, even though I couldn't buy a car from FFF

I ended up not buying a car, but the staff was honest, friendly and professional

Worked with Jeff in buying a new car. Was very helpful, knowledgeable, and patient. Fantastic to work with

I am still looking for my perfect truck for what I need. I love you site.

From the sales manager to all the personal was great. Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes

I had an outstanding out-of-state purchase experience with Ourisman Ford of Manassas. Ron Guzman and Elijah Conner made the entire process seamless—professional, attentive, and genuinely committed to getting the deal done right. From start to finish, everything was clear, straightforward, and pressure-free. Their top priority was delivering a great vehicle with exceptional service, and they absolutely delivered.

Ryan Quintana is a great salesman. This is the second vehicle I have purchased from him and I recommend you use him if you’re looking for a nice renewer car

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

Had a super experience at Robert’s. Everyone we interacted with was professional, friendly, and knowledgeable.

Found The used truck that I wanted. Filled out there Online Credit App. The following day I was contacted and they ask if I was Ready to move forward later that day I was approved. My score was so so but they still got me a good rate. I asked them if they would deliver the truck to me. no problem.Blake Willmore Internet sales came to my home.All paper work was in order so it only took 30 min. The truck was professionally detailed.even the engine Compartment.I had a small issue which was quickly Resolved.I never stepped foot on there Lot. I purchased a truck from the comfort of my home. No pressure no bait and switch no BS they earn your business.I live 5 miles from a ford Dealership they didn’t want to be bothered.I found Veterans ford in Tampa to be very accommodating very professional. I’m a Senior Disabled person and I was blown away How polite and how they go the extra mile. Steven Bartow Fla

Great service since day one and main reason I contnue to use this shop is because of the service advisor Steve.

The entire experience went well They explained everything to me and they took their time. I didn't feel rushed. Thank you.

I just purchased a New Acura Integra and absolutely love it and I have to say it was a great experience. Shawn Freeman (sales consultant) was wonderful, friendly, caring, and patient. Very detailed, knowledgeable and helpful with setting up and explaining details regarding my car. Diya Shari (pre-owned vehicle director) helped me with my trade in, very friendly, knowledgeable, and fair. Donavan Mcmillin (finance specialist), very knowledgeable, helpful, and kind. I have bought a lot of cars and this team is absolutely wonderful 5+++++ stars. I highly recommend and will be returning in the future if wanting a new car!

This was my first experience with carmax, and it was amazing. First off, let me say that if you go to carmax at centennial, Las Vegas, ask for Muhammad. This man goes beyond and above for his customers to ensure they get the perfect car for them. He has the patience of a saint. Carmax should definitely look into promoting this guy. The company would really benefit from having someone like him in management. Secondly, the selection of vehicles rivaled other competitors, and their reserve system was a stress relief for us as we felt like we were scrambling to find a car before someone else purchased it. You will have peace of mind knowing that the car you want to see will be there waiting for you, no matter what your work schedule is like. They stay open late which is very helpful. They have a TV set up for kids and a nice woman came and handed us coloring packets and foam car toys for the kids. My husband and I had a very pleasant experience and highly recommend carmax AND Muhammad. Bless you and your family Muhammad! Thank you carmax for hiring such a personable staff :)