I just purchased my 3rd Lexus from this dealership and can only say good things about them. My sales person, Jon Wylie, is knowledgable and deals with me in an honest and friendly manner. The finance person, Derrick Brickhouse, another very personable employee, respected my wishes for a low-key and efficient closing process. I can't say enough good about this dealership.
Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!
Today the check engine oil light kept coming on. As i was in the neighborhood, I just stopped by without an appointment. I arrived at lunchtime, the service managers were either out for lunch or with a customer. The senior manager, in charge of the service managers immediately stepped out of his office and helped me. He did not hesitate to get his hands dirty and check the oil level, and an oil change was promptly arranged. Now that is what I call customer service !
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
Brianna was accessible, thorough, professional, and cooperative throughout the process. Would highly recommend the dealership and specifically Brianna. It was our first auto purchase with this dealership, but we would not hesitate using them again for assistance with a future purchase.
I was very empress with the expertise of Franks advice. He was very professional and very funny at the same .He makes buying a car so much fun. I will recommend Acura of Westchester to all of my family and friends.
Excellent and very courteous and very professional
by David p from DealerRater.com
November 15, 2018
This is my 8th Acura at this dealership I like the way I???m treated here this current buying experience was satisfying with excellent sales service I enjoyed dealing with Danny gianotti the manager and dimitri and Matt are very nice and professional salesmen they made me feel very much as ease about my concerns great salesman ship skills ( also Michelle don???t know her last name )
Brandon of Acura of Wappingers was one of the best saiesman. Brandon took the time to listen to the coustomer and help me meet my comfort level in a car. I went in just to ???look??? because I loved my 2013 RDX, I didn???t like the new features on the 2019 RDX and have not driven a Sedan in over 15 years but Brandon suggested we ??? give it a test drive??? well he picked the perfect car for me. It had all the features I liked and I was very comfortable driving my brand new 2019 TLX 😊. Great job Brandon and so LOVE my red leather interior.
Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
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