Serra bought Park Auto in 2017 and although many Park employees are still there, the overall management is clearly different and more oriented to corporate sales instead of customer satisfaction. My recent purchase experience showed they are no longer the same company that I respected and trusted in the past. My suggestion is to shop more carefully and compare other dealers.
defiantly a clean car and drove smooth !!
by Maryc4 from Marcyc4
November 13, 2018
it met all of my expectations and i honestly love the ride, it was clean and kept well maintained by the previous owner
the color was nice like i never been so happy to be driving, and isnt that the most important. im going to have this car for 5 years financed so i made sure i fell in love with it.
I had been in the market for a new vehicle for a few months and went into this dealership several times over the past few months and was never disappointed. The salesman Alex Maurer met with me each time to help me figure out all the features and add in I wanted while staying within my budget. He was very upfront and honest, never pushy, and really took the time to find out what I wanted. After several months, and a lot of work and effort on his part, he found what I wanted for the price I wanted as well. I was in and out and didn’t have to spend an entire day going back and forth on the price. He and the finance team worked really hard when I was not there to work out the deal I wanted so all I had to do was come in, sign paperwork. He took the time to fully go over all the features of my new vehicle and how to use them. I will definitely continue to be a customer of this dealership after the experience I had!
very comfortable vehicle
by cynthia from long island city,newyork
November 9, 2018
This car has all the bells and whistle. highly recommend this vehicle,If you are looking for a roomier 7 passengers look no further get yourself a mdx
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
Mike O. Thanks for coming in on your personal day to help complete the sale, your patience were put to the test, thanks for working with our unique and trying situation. Would 100% recommend your dealership to anyone wanting to have a remarkable experience.
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
Co Director of Heiss Grandchildren actitivities!!!
by Bob Heiss from Cleveland
November 4, 2017
My experience with Park Auto was most excellent. Sales rep Johhnie Criss was very professional as was Mike the finance manager. I'm very pleased with how the entire transaction went along with the follow up after the purchase was made.
A true luxury SUV!
by billkomo from Bethlehem, PA
November 7, 2018
Replacing it with the new model year - have owned many SUV's and this is tops!
New tires, completely detailed, like new.
Third row with DVR.
Excellent up front pricing on a car I came to check out. Fran and Denny were extremely helpful and had the car ready for delivery quickly. I paid cash for the car I purchased as an "AS IS" with no inferred warranty, but found the A/C had completely failed within 50 miles or so, and 24 hours. Even though they did not have to, they fixed the A/C at their expense. I very much appreciate them taking responsibility and understanding the value of the car decreased by 20% overnight. Again.. this was never going to be something they HAD to do legally, and it was a very expensive thing to fix for no cost to me. They felt like they could have spent more time in the car before selling it to me, or checked it out a little better. Very thankful for the price I paid for a good used car. I will be back for the next one for certain. Thanks Park Auto
Our 4th MDX
by MDXer from Phoenix, AZ
November 6, 2018
We keep trying to buy something else in an SUV, but the overall value and design of the MDX is just superior. We have had only one event where we had to get to a dealer to fix a failing system in 12 years of this product. It is not as elegant as the Lexus or Mercedes, but it is good enough to withstand the $8,000 price differences. They hold their value and the dealer services are reasonable.
I was well satisfied with the service provided by Sherman Johnson. He was very knowledgable and thoroughly explained the features of the RDX I bought. He made sure that any question I had was answered to my satisfaction. Sherman definitely cares about his customers and, in my opinion, deserves a gold-star customer service rating!!!
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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