I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
My second purchase from this dealership. Fast, courteous, friendly, professional service staff who aim to please and win the trust of each customer. Tim Sechrest was able to put my wife in a pre-owned certified vehicle she absolutely loves. Thanks Tim.
I FEEL SAFE IN MY TANK!!
by Cathy from Barneveld, NY
October 31, 2018
This car feels like a tank going down the road! I love my Acura and all of it's amenities. This car is like "Calgon Take Me Away".
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
by Nat from South Brunswick
December 8, 2018
This car meets all my needs. I’m driving MDX for 10 years now and never disappointed by the quality and handling. This is definitely great car for the family.
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most reliable and technology car
by Matthew Truong from Arlington TX
October 24, 2018
This is a great family size car. It has 7 seats and so convenience. This is a technology and smart car. I love my car
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
Luis was great. He was knowledgeable and very helpful. I had to do very little on my end to get this deal done. I will definitely return when I need another car.
defiantly a clean car and drove smooth !!
by Maryc4 from Marcyc4
November 13, 2018
it met all of my expectations and i honestly love the ride, it was clean and kept well maintained by the previous owner
the color was nice like i never been so happy to be driving, and isnt that the most important. im going to have this car for 5 years financed so i made sure i fell in love with it.
Joseph was very kind and professional and knew what I wanted. He went over everything for me and made sure I was comfortable with my purchase,
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
Great service. I have bought cars from this dealership and had my cars serviced here for over 20 years and they always do a great job and are fair with the pricing.
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
A true luxury SUV!
by billkomo from Bethlehem, PA
November 7, 2018
Replacing it with the new model year - have owned many SUV's and this is tops!
New tires, completely detailed, like new.
Third row with DVR.
I called Joseph before driving 3 hours to Dallas to buy a vehicle. He went out of his way to send me photos and informtion. He also helped me play a joke on my daughter. The next time I am in the market for a vehicle Joseph will be my first phone call.
Our 4th MDX
by MDXer from Phoenix, AZ
November 6, 2018
We keep trying to buy something else in an SUV, but the overall value and design of the MDX is just superior. We have had only one event where we had to get to a dealer to fix a failing system in 12 years of this product. It is not as elegant as the Lexus or Mercedes, but it is good enough to withstand the $8,000 price differences. They hold their value and the dealer services are reasonable.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
Initial salesman was less than adequate but after getting through him I was connected to the general manager and he took care of me right away. They had a great list price and did a great job on my trade in. I would recommend them to anyone.
We had an easy buying experience and there where a large variety of Jeep Cherokees to choose from. I would recommend this dealership for a 1 owner quality used vehicle. Our questions where answered and we never felt pressured to purchase. David was very helpful and knowledgeable.
very comfortable vehicle
by cynthia from long island city,newyork
November 9, 2018
This car has all the bells and whistle. highly recommend this vehicle,If you are looking for a roomier 7 passengers look no further get yourself a mdx
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