Used 2017 Acura MDX for Sale in Crystal Lake, IL

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

It has been a great car and one of best of the 7 MDX that we have had. I would probably entertain purchasing another Acura MDX.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum

I was shopping around for used cars and had the opportunity to talk with an employee from sales (Juan) and had a great experience. Very professional and helpful.

We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.

Ed is personable and thorough re answering questions and making sure I understand 'the works' package provided, he makes the oil change experience the most enjoyable quicklane trip around! Other staff were attentive as well when asked a question.

This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.

We did our research and then purchased a low mileage Certified Pre-owned 2017 RDX at a very reasonable price from McGrath Libertyville. Our Sales Agent ( Parker Whiteside) was very knowledgeable and helpful about both the RDX and the MDX vehicles we looked at.

Most Reliable but way cheaper than any luxury brand i ever had. I had an accident i can tell if wasn't in that car may be i wont make it right this review.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

Wonderful reliable car handles the road well nice good audio good navigation Great sunroof a lot of trunk space my mom loves it my dog fits in the back perfectly

Juan was. Great salesperson to work with and we are really excited to have bought our car here. Juan was very patient with my wife and I and helped us to understand all the awesome new tech in RDX.

I have owned two MDX models and love them. The seats are plush, the cabin is quiet, the ride quality is fantastic, and it really presents itself as a tremendous value in the class. I loved the remote start and seat ventilation as well!

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

This is my second MDX and I intend to get a new one soon. Best vehicle I have owned in 55 years including Jaguars, Tahoes and Caddilacs.

Drove 3+ hours to buy a 2014 CPO MDX and the sales part of it was fantastic. Unfortunately, I ran into some hiccups finalizing the finance part of it, which is where Rene was phenomenal. I came with a pre-approval from my credit union, but things got complicated because it was a Saturday and trying to work with the credit union staff on the weekend was "challenging" to put it mildly. Rene worked tirelessly for 2 hours trying to figure out a solution so I could drive away that day with the MDX and still use the credit union I got pre-approved for (which was nice because he didn't get pushy about trying to use one of their lenders and I definitely didn't want to have to drive back again). He even told the credit union he would go out on a limb and give them a few days to transfer the funds to the dealership as long as they had a copy of the cashiers check they could fax him, which I know was a big deal for him to offer since it essentially puts blind trust into a stranger to "promise" to send the money. Well, long story short, after about 2+ hours of this, I recognized the difficulties he was trying to manage, so I ended up applying for a loan through Honda/Acura. Turns out it actually was a win-win for everyone! They were able to give me an even better rate, Rene had an easier job with the paperwork, and the credit union didn't have to go through all of the work to process the loan and get a cashiers check then send it during the week! Really shows how hard Rene worked to try and provide customer service, because even though it was vastly easier to use a preferred lender, he still went above and beyond to try and make it work for the customer's wishes .I only wish I had a time machine and just did it right from the start, would've saved everyone involved a lot of stress and headache!

I was unsure if I wanted to spend so much on a car since I am retired and use my car only for pleasure. Why spend more for a Honda’ Well, after driving this car for almost a year, I know I willkeep an Acura in my garage from this day forward! It’s a pleasure to drive and own. Great features and extremely luxurious.

Ten years ago I was in the market for a new Acura and began by researching on the internet and submitting pricing requests at various websites to get a feel for the market. I got the usual responses from dealers with the usual lines (come in for the best price, you won't find a better deal, blah blah blah). I then spoke with Sebastian Wrobel from internet sales from Muller's Woodfield Acura. Sebastian gave me a price within 2 minutes (really) that blew away every quote I had gotten at that point and was right on with the research I had done. It wasn't even close so I went to the dealer and bought the car that night. No hassles and a lot of friendly non-car conversation while we filled out the paperwork. I kept receiving calls from the other dealers and told them I had already purchased my vehicle. A couple said okay but a couple asked what I payed. I told them the price and they both agreed they wouldn't have beaten the deal. Five years ago I was in the market for another Acura for my wife. The whole process repeated itself exactly the same way. The same responses followed by a 2 minute call with Sebastian found me at the dealer that night buying another vehicle. In the past few weeks I began researching for another Acura for myself. The new 2019's were just coming so the usual websites (Consumer Reports, Trucar, Edmunds, etc.) only allowed for pricing on the the 2018's and I was set on a 2019. I again requested quotes from other dealers to get a feel for the market and was getting some ridicules responses with the excuse being the 2019's were hot. I decided to exhibit some patience and wait for more pricing information. I then went to Muller's for service on my wife's car and happened to see Sebastian while I was in the waiting area. I mentioned that I was in the market for a new car. Five minutes later I had a quote that was $2100 less than anything I had been previously quoted. I had to wait a couple weeks because none of the dealers in northern Illinois were getting the color combination I was looking for but in the mean time, the websites I mentioned earlier updated to the 2019 model year and to no surprise Sebastian's quote was right on. Several days later my color came in and I bought the vehicle with no hassle and the process was even faster than before. The internet websites offer so much information these days so I don't quite understand how some of these other dealers still try to play games with the prices but if you want a straight forward and no hassle buying experience, contact Sebastian to cut through all that nonsense. Thanks Sebastian

This car met all my needs and has the power for highway cruising. It's comfortable and very nimble for a big SUV. It has tonnes of space and most importantly it's reliable. I used to be a BMW and a Lexus fan but after test driving all 3 back to back, I choose the mdx for it's shear sportiness, reliability and feel. The lexus rx350 f sport was close but the driving experience felt too gentleman for me. The mdx can be a gentleman as well as it can be a rude-boy and that dynamic nature of the MDX is more versatile in my books. I Love my MDX and I'm eyeing for the A-spec version when released!

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

Very nice reliable vehicle would recommend this vehicle to anyone needing a 7passenger SUV this is the car to get my son and his friends love it when I pick him up from practice

Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.

It was a great drive and reliability for the price. It has very good suspension and smooth ride. Will most probably buy another Acura in the future.

My name is Filip and two days ago I purchased a brand new 2016 Genesis Coupe. Salesman Reda Bou-Ali along with a few others helped me through the whole process. They where very helpful and answered any questions I had. Great experience and I would definitely recommend Gregory Hyundai to anyone.

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

Customer service is excellent. Reda Bou-Ali was great in helping my sister and I getting a car. We really received a great deal, especially for the first time buyer.

I have the advance package and the rear bucket seats are great. Excellent fuel mileage compared to any SUV I have ever owned. I love the ride and comfort.

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

Reliable, comfortable and very quiet. Excellent vehicle for long road trips or just commuting to work. I love that the car has such a short turning radius and the backup camera is indispensable.

It all starts with my purchased back in 2006 from then Salesman Ryan Drouin, now General Manager. He gave me an incredible deal back in '06 on my Outback XT. That had me contacting him for my 2015 Outback. Sadly he could not find me one. But he was the first call I made when I was trading that '15 in for a new 2018 Outback Premium. Enter Kiril Velkov. I kinda knew that Ryan, being now General Manager, would be in an overseeing capacity rather than a hands on salesman. When my schedule allowed for me to travel the 300 miles to visit the dealership I jumped at the chance to show off my very nice 2015 and to reacquaint myself with Ryan after 12 long years. They would evaluate my trade and also I could drive the newest model of Outback. Little did I know I would meet another terrific salesman in Kiril. He and I hit it off swapping stories of our own Subaru history and trips made. Two guys with a passion for the mark of Subaru sharing with one another our history. Awesome. Kiril worked tirelessly, and I do mean to use that word, as he kept in constant contact with me to make sure the deal was good enough and that the plans of making the trade were firm and settled before I made the next trip up 300 miles to Bensenville to do the trade. He made it a "business marriage", and I accepted the terms before I even gassed up my '15 to make the trip. Everything was easy that day...from Kiril making me feel at home, to getting the needed finance and paperwork completed and accurate. Kiril was a one stop, ALL questions answered, complete fulfillment of all of my wants and wishes. In short, it was a no-brainer. Kiril made it easy, made it painless, made it not like other dealerships I've been to. The team of Ryan & Kiril will continue to be my "go to" place for Subaru's. In fact, my wife will be purchasing a new 2019 Forester coming up this Fall 2018. Guess who I'm gonna call...? If I could have more than 5 stars they'd all get more..!!

I agree with most that the instrumentation is confounding. I read review where individuals were unhappy with how the transmission shifts. It does shift differently than my prior Sequoia, but I would expect that from a newer vehicle with better fuel efficiency. It handles well, although I have not yet driven it in snow, and accommodates my large family. I expect many years of worry-free, safe driving from an Acura.

We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeous. After many weeks, we finally found that unicorn at Grand Subaru! The hitch? It was 500 miles away from our home in TN. Our apprehension was very real. There was so much risk for something to go wrong. The save? Grand Subaru's incredible sales savant, Joe Lewicki! Joe quickly built genuine rapport with us-he's clearly experienced, highly knowledgeable, attentive, efficient, thorough, transparent and friendly. He physically walked through the lot to ensure the vehicle was in stock and was very patient as I asked about the features while he examined for me and described them clearly. He was very open and accommodating to my request to place a small deposit and to have it independently inspected. He was timely and gracious to my mechanic, allowing a thorough inspection. The vehicle checked out to be our dream on wheels! Joe promised that the car would be extra spiffy to delight our son when he laid eyes on it - and he delivered! We made the long haul to Chicago and the onsite transaction couldn't have been more swift and satisfying. The car handled beautifully, solidly. The general manager, Ryan Drouin, greeted us warmly shortly upon arrival. The business manager, Brandon Metz, was thorough, concise and very personable. After everything was wrapped up in short order, Joe even provided contact info for a few great options to pick up a deep dish pizza on our trek back! Grand Subaru is a top notch operation that excels in offering the trifecta of exceptional people, products and processes. While everyone we interacted with was sincerely outstanding, Joe holds a special place for us. Ask for him. From first hand experience, he's a gold standard.

Simple just the best, has everything you may need, comfortable, economic beautiful car in and outside,stability,fast in the road, I completely recommend this car to anyone

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

Purchased the vehicle about a month ago and so far it has been nothing but perfect. The comfort, technology, and drive is absolutely pristine. Love driving it and learning new features as I go. It really is a safe and perfect vehicle for the family.