Used Acura MDX for Sale in Crystal Lake, IL

Had a great experience. John my salesman was outstanding, explained things thoroughly and answered all my questions. Dave and Trey were also extremely helpful. Wish all my previous car buying experiences went as smooth as this one did!

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

After searching all over the state of Wisconsin and Illinois for a specific vehicle, I was able to finally find the exact one I wanted at Flag Chevrolet, It was very easy talking to Nick the internet manager who promptly answered every question I had , I drove over the Suburban was warmed up and ready for my test ride , (Paul Johnson) & ( David Puego) both helped me with the sale , Bill the Finanace manager one of the nicest men I have ever met! I was in and out within 1.5 hrs and on my way home with my 2016 Suburban , I wish every dealer would follow these ethics! Thanks GUYS!

this car has met quite a lot of my expectations, I like the quality service extended to my when I take it to the dealer for service, great performer

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

I was searching for a car with three rows. This car was absolutely my first choice. Even the 3rd seat was comfy. Unfortunately the price was more than I wanted to pay but if I had the money, this would be the car.

Best SUV on the market. Plenty of room with the 3rd row. USB ports front and back and conveniently located. It rides like my RLX. It is priced better than the Lexus competition. a better car for the value

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

After using a 2011 mdx, was ready for the 2015. It did not disappoint. I would recommend it if your looking for a 3 row suv that's luxurious and reliable.

The sales person was very courteous and was very helpful in assisting us to choose the right vehicle for us. He explained in detail the operation of the vehicle we were interested in. The person in charge of the finances was vry friendy and helpful and conducted the transaction to our satisfactory.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

The front service desk personnel (female) was welcoming and quite pleasant. Our sales agent Oliver was attentive, patient and courteous. The finance manager was warm, not stuffy and made the final experience jovial and memorable. Great Team of Folks!

I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

I agree with most that the instrumentation is confounding. I read review where individuals were unhappy with how the transmission shifts. It does shift differently than my prior Sequoia, but I would expect that from a newer vehicle with better fuel efficiency. It handles well, although I have not yet driven it in snow, and accommodates my large family. I expect many years of worry-free, safe driving from an Acura.

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.

My name is Filip and two days ago I purchased a brand new 2016 Genesis Coupe. Salesman Reda Bou-Ali along with a few others helped me through the whole process. They where very helpful and answered any questions I had. Great experience and I would definitely recommend Gregory Hyundai to anyone.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Customer service is excellent. Reda Bou-Ali was great in helping my sister and I getting a car. We really received a great deal, especially for the first time buyer.

I have the advance package and the rear bucket seats are great. Excellent fuel mileage compared to any SUV I have ever owned. I love the ride and comfort.

I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman???s name who checked me in, but this review won???t go through unless I choose an employee name so I???m checking ???Elizabeth??? since that???s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend.

It all starts with my purchased back in 2006 from then Salesman Ryan Drouin, now General Manager. He gave me an incredible deal back in '06 on my Outback XT. That had me contacting him for my 2015 Outback. Sadly he could not find me one. But he was the first call I made when I was trading that '15 in for a new 2018 Outback Premium. Enter Kiril Velkov. I kinda knew that Ryan, being now General Manager, would be in an overseeing capacity rather than a hands on salesman. When my schedule allowed for me to travel the 300 miles to visit the dealership I jumped at the chance to show off my very nice 2015 and to reacquaint myself with Ryan after 12 long years. They would evaluate my trade and also I could drive the newest model of Outback. Little did I know I would meet another terrific salesman in Kiril. He and I hit it off swapping stories of our own Subaru history and trips made. Two guys with a passion for the mark of Subaru sharing with one another our history. Awesome. Kiril worked tirelessly, and I do mean to use that word, as he kept in constant contact with me to make sure the deal was good enough and that the plans of making the trade were firm and settled before I made the next trip up 300 miles to Bensenville to do the trade. He made it a "business marriage", and I accepted the terms before I even gassed up my '15 to make the trip. Everything was easy that day...from Kiril making me feel at home, to getting the needed finance and paperwork completed and accurate. Kiril was a one stop, ALL questions answered, complete fulfillment of all of my wants and wishes. In short, it was a no-brainer. Kiril made it easy, made it painless, made it not like other dealerships I've been to. The team of Ryan & Kiril will continue to be my "go to" place for Subaru's. In fact, my wife will be purchasing a new 2019 Forester coming up this Fall 2018. Guess who I'm gonna call...? If I could have more than 5 stars they'd all get more..!!

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

I had been looking around for months trying to find a good deal on the new 2019 RDX. I had talked to Kristen early in my search and she reached out to me to let me know that Napelton was running a great program! I went in and within minutes negotiated the price I wanted to pay. Kristen and Connor were AMAZING people to work with everything went so smoothly I couldn???t believe it. If your looking for an honest place to purchase a car Napelton is the place to go....ask for Kristen and Connor!!!

Ed Napleton Acura was willing to discuss "price" on the 2019 RDX which is in short supply. Most other dealerships were MSRP - no discussion. This flexibility led to a reasonable offer and all promises made during the sales process were kept in a timely manner, with no surprises. Check them out!