I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is second vehicle purchased from Subaru Annapolis and both experiences were excellent.
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of shopping around, I finally select Fernando, he answers my midnight questions, help me select the cost saving package choices and work with manager provide good quote. He is very professional and friendly. A few days later, I select Rosonthal to start purchase the car, his team Ned Imaniyan help me trade in and proceed the final negotiations. He???d answered many questions from my wife to figure out how to control today???s high tech car... I feel from the top manager to sales team are so nice and enjoyable work with. The price, the car select and the car cleaning all are perfect. I want to thank you all from Rosonthal Acura Owner, Manager, Fernado and Nad Imaniyan and other team. This is the best car dealership I enjoy work with!
I emailed Rosenthal asking about an RDX they had in stock. Ned Imaniyan contacted me by email and quickly gave me a lease price and terms. The monthly lease payment beat several other Acura dealers in the area by a significant amount. Showed up at the dealership, signed paperwork and was out within the hour. Very happy.
Larry Pinto is an excellent sales rep! He has a wealth of experience, knowledge, accommodating, warm/inviting personality and goes above and beyond to meet his clients needs! His great customer service skills make him the best sales rep I have dealt with. I would recommend him to anyone looking for a car. Rosenthal Acura has found a gem in Larry and hope they know his worth! Thank you for all your help Larry!
Great service but lots of problems figuring out what was wrong with my radio.
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