Arick Armentia was very thorough with description of the check up on my car. Went there because I bought the car from a non Acura dealership. Took it to Acura for an inspection. Very satisfied with service and review of service.
Duval Acura is the best dealership. They have the best service department. They demonstrate true professionalism, courtesy and kindness. I also get a loaner which other luxury dealerships do not provide consistently. I always recommend Duval and the Acura Brand.
As always my service adviser is very professional, greets me with a smile, ask how I'm doing, pulls up my service records and how can he help. My visits with Duval Acura is always a good experience no matter what the problem is with my car or even if it's just for service. If I have any questions or concerns my service adviser takes the time to answer all question and concerns and makes sure I have complete understanding, thanks me for coming in and always tells me it was a pleasure waiting on me and to have a nice/wonderful day, weekend, holiday what ever the case. My service adviser is the reason I continue and will always bring my car back for all service and repairs, he is very knowledgeable, professional and courteous. My service adviser is an asset to Duval Acura and should be commended for a job well done.
I never write reviews but, I have to say...Ms. Annette is by far the best person ever. She was patient, sweet and all of the above! I would definitely recommend asking for her when you’re thinking about getting a car. She made the process a lot more easier than I thought it would’ve been! If you ever see this Ms. Annette, Thank you so much for everything! ❤️
The service team at Duval Acura are super. Quality service, friendly people and very knowledgeable about their products.
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