Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
I walked into the dealership to test drive an RDX and within 15 minutes, I'm on the road. When I returned, we talked numbers on both the car I purchased as well as the one I traded. Wasn't any BS that I've encountered at other dealerships--their offer on my car was fair and I paid $250 more than I wanted to for their car. Done deal, I was home in 3 hours from the point the odyssey started!
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
I had a very good experience here at this dealership. Everyone was laid back and didn???t treat you like a ???customer???. No one was pressuring us to buy anything just because they needed to make a sale. They treated us like friends but in a professional manner. Francesco was willing to work with us to give us the right price for us, not for him. Before we picked up the car, they rechecked everything to make sure the car was working and running the way it should. When we picked up the car to sign the papers, Ian was our financial guy and he was super nice and was good at explaining every detail and was patient when we had questions.
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be.
Great Car for Me
by weadpatch from Columbus, Ohio
November 21, 2018
I have no real complaints about this car. I handes well, great acceleration and a comfortable ride. There is plenty of room for me inside to fit my bike or golf clubs.
My only complaints is the need for high test gas and the backup camera makes no sound when an object is directly behind you only on side objects moving toward you.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Lived up to its hype
by cmi113 from NJ
October 26, 2018
I just bought this certified and I love it. I go the dark blue w the tech pkg. The V6 is responsive. The ride is smooth as silk. Comfy interior. Roomy. Sharp styling. The integrated phone and navigation are buggy. Wish it had Apple Car play (new ones do) but wanted the v6. I wanted AWD and a small SUV that is reliable and fun to drive with some pep. This gave me everything I wanted.
It's my third Acura. I love the brand for it's reliability and value. My last car I had for 11 years and 151K miles and it still ran great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Another great car from Acura
by Jbillak from Slippery Rock
October 30, 2018
Had an 09 RDX and this is a nice upgrade. I miss the SH-AWD, but the increase in MPG is worth it. The interior is dramatically better and the tech is seamless.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best car I’ve ever owned
by Tltharp from Zanesville, Ohio
July 18, 2018
This is the most comfortable, easy to handle, car I’ve ever driven. I love the luxury and classiness of the vehicle! Knowing it’s Honda made, gives me a great sense of peace because of it’s dependability.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Ok place , they will not deal and only thing is great is free pop corn and drinks , they seem to come up to as flies to get you buy
Love this car!
by RK from Charlotte, NC
July 12, 2018
I just purchased this RDX and I have to say, it meets or exceeds my expectations. Quiet, comfortable, responsive and easy to handle. I felt completely at home the moment I sat behind the wheel. It has all the functionality I would need or want and is a very nice looking vehicle. Absolutely love this car!
Very happy with Lindsay Acura.. they have exceeded my expectations.. and those were pretty high! I knew one day I would make the leap from Honda to a Acura but wasn't expecting it to happen today.. I went in and saw Gary Hilton and with help from Tom and Sue found the perfect deal! They took great care of me and I now have my dream car for an even better payment than I had on my old car! If you are looking for a great customer experience and you want to get a luxury vehicle without feeling like you overextended yourself.. go see Gary Hilton ASAP! You won't regret it!
Beast vehicle I have ever bought
by Rhnat from New Lenox Ilinois
June 14, 2018
The rdx is the suv I needed and love I test drive two other suv from other dealers no comperson Acura is the best I would recommend joe Rizza Acura to anyone
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
I was hesitant to go here due to previous reviews but I'm so glad I did! I found a beautiful 2017 Subaru Impreza with only 10,000 miles at well below comparable cars at other dealers, and finally decided to give them a try. I was met at the door by Hope, who introduced me to the sales manager while trying to find my online salesperson. Since they were not available Hope waited on me personally. She was friendly, courteous, and never pushy. I loved the car but still needed to test drive a couple others at other places and also wanted to talk with my wife about it. She was even willing to let me take the car for a couple of days to do an extended test drive and show it to my wife, but I told her that wasn't necessary. She was very understanding and we said our goodbyes. I contacted her later that day via text to let her know I wanted the car and had financing already lined up. She was as to find me better financing through a local credit union so that everything would fit my budget perfectly. I told her I'd probably be in on Wednesday and she changed her day off to accommodate me. I actually ended up in Tuesday evening to sign papers and she already had the car ready to go and was fine with me leaving my old car, which wasn't a trade, so I could take delivery that night. I love my "new" car and certainly recommend Capital Kia of Easton.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
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