We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Patrick and Wes really made our purchase process very easy to deal with. They also helped us to get the best deal without being pushy. when we went for test driving it was a very cold day and the vehicle was inside pre-warmed waiting for us at the time we arrived, Patrick took the time to explain all the features of the vehicle and made it funny to keep the attention of my children. Highly recommended place to shop for a new or used car. Thank you
Repaired my car after I bought it two months later
by Eric Manninen from Columbus, OH
November 8, 2017
These guys are really professional and an awesome dealership to work with, after I bought my car from them, I found a few issues that they had missed when it was prepared for me. ( No fault of their own ). They repaired the issues free of charge. If you need a car, these guys are trustworthy and stand by their word.
I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
Dennis is awesome! Went on my birthday Nov 27th and was pleasantly surprised how cool they were. Had a crappy experience the day before at Toyota Direct. This was night and day compared. They got me a better rate than I thought I could get! Will tell my friends and customers at my store. Shawn woods.
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
I walked into the dealership to test drive an RDX and within 15 minutes, I'm on the road. When I returned, we talked numbers on both the car I purchased as well as the one I traded. Wasn't any BS that I've encountered at other dealerships--their offer on my car was fair and I paid $250 more than I wanted to for their car. Done deal, I was home in 3 hours from the point the odyssey started!
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
I had a very good experience here at this dealership. Everyone was laid back and didn???t treat you like a ???customer???. No one was pressuring us to buy anything just because they needed to make a sale. They treated us like friends but in a professional manner. Francesco was willing to work with us to give us the right price for us, not for him. Before we picked up the car, they rechecked everything to make sure the car was working and running the way it should. When we picked up the car to sign the papers, Ian was our financial guy and he was super nice and was good at explaining every detail and was patient when we had questions.
Oh my goodness, what a fast, fun and smooth experience! Ralph Burgess was just wonderful to work with. My husband and I certainly agreed that, we would buy from again and recommend Germain of Easton to friends and family....Thank you Ralph and Staff at Germain!
Zack was exceptional, excellent customer service and very knowledgeable. Awesome experience and friendly environment. He immediately knew the process and was very transparent about how long it will take to order parts needed to repair the my car.
Good experience overall and would recommend them to others for an used car purchase. Very friendly staff and knowledgeable on the financing requirements and documentation.
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