Used 2017 Acura TLX for Sale in Middletown, CT

Sat, Oct 27, 2:05 PM (8 days ago) to jelmazi, KBrown These comments that I reply to Kris Brown on 10/27/18. I have never see any dealer service manager like you failing to perform the job on my 2017 Acura RDX. You inspected the damages and You said to me don't worry, you will take care of the damage. Do yo remember that on the day that I drop off my car? One week latter, you call me to pickup my car and I notice one spot that near the rear license plate was not repair and you said, you will talk to the body shop and Progressive Insurance adjuster. Then on 10/16/18 you told me the Progressive Insurance will not pay for that one spot if repair. You told me to contact Progressive Insurance adjuster myself. it is not my responsible to contact Progressive Insurance adjuster after the parcel of repair. Its you and your dealer responsible for that. I am very disappointing with your Acura of Milford service dealer at this point.

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

My wife, Susan, and I finalized the lease of our 2016 Honda Pilot on April 8, 2016. We turned in our 2013 lease 6 months early. When Susan went to the dealership in late March of this year, she had only planned on "checking out" the 2016 models. When she met with our Sales and Leasing Consultant, Alan Katz, Alan told her that she could turn in the 2013 lease in favor of the 2016 lease. He said that Hoffman would take the 2013 lease 'as is" and that they would make the remaining payments on that lease for us. Susan was very impressed with the 2016 model and Alan did a nice job of explaining everything to my wife. I didn't even get involved until the day we decided to trade leases and I put a down payment (deposit) down on the vehicle. We "closed' on the vehicle about a week later. Time was needed to install a trailer hitch which we needed. Throughout the process, Alan Katz was very professional, helpful, knowledgeable and thorough. I even knew before April 8th exactly how much it would cost to purchase a new trailer arm or ball should what I had from the 2013 lease not worked. Alan took us to the car and explained all of the important features to us in great detail. We noticed that one of the tires was under inflated and Alan took us right to the Honda Service area in order to top of the air in the under inflated tire. Throughout the entire leasing process, I was impressed by Alan's focus on detail and thoughtfulness. It was a pleasure to do business with him.. When it came to close on the 2016 lease, Alan put us in touch with the Business Manager, David Ezedine. David was also very professional, knowledgeable and thorough. All bases were covered in great detail. I ended up knowing exactly what I was getting when it came to the in and out Simonize treatment we had previously bought as well as coverage for a series of optional services we also accepted that day relative to paintless "dings" and "scratches" repair, replacement of lost key bobs, tire and wheel damage due to road hazard, 24 hour Roadside Assistance and windshield "chip" repair. I was initially reluctant to pay the extra money, but, David did a very good job of convincing me of the value of the optional plan even if only in terms of the peace of mind we gained from accepting it. I/we also thoroughly enjoyed doing business with David. Finally,, as part of the process, we even had an exit interview of sorts by one of the managers whose name escapes me. Apparently, Honda wanted to make absolutely certain that we were entirely pleased with the leasing process and that the final outcome of that process was in line with our expectations. My wife and I both thought that this was a nice "added touch". All in all we had a great experience with Hoffman Honda and we look forward to at least three years with our 2016 Honda Pilot..

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

I absolutely love the service department! They make me feel at home while I’m waiting, and if I need to leave I’m provided a loaner. Prompt service 100% of the time!

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

I still had a good car a 2009 Acura mdx with low mileage, but with the family no longer close by I wanted a sedan and was contemplating between the 2014 Kia optima sxl and vw cc..ended up with the Kia which I don't regret bcos..Peter and Lou made it happen and the car is a wow..its a beauty and drives with a punch👍👍 and compared to other dealers, I had a very good deal....i might still come for the cc too😁. Keep being honest....

Acura raised there game with this car, powerful 3.5 liter engine mated to a smooth 9 speed transmissiom with lots of tech and safety features, nice growl to the engine with the multu cylinder management system to save you fuel. Very sporty looking car with a beautiful interior luxurious red leather seats with romote start. I love this car real eye catcher

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

this car has really meet my expectations very roomy and very comfortable ride, has a lot of leg room in the front and back, the passenger front seat lays back far enough to where I lie down and sleep while on a long trip, after driving the Oldsmobile Alero for 13 years and some other cars in the past that I've own, this car is by far very much I like and will never go back to another model and I am now an Acura girl. I love all the features and technologies on the Acura TLX.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

Very nice ride, quiet. Excellent amenities and conveniences and also other things that I enjoyed very much. If the Homelink was easier to program I would be happier, but other than that, a good car.,

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

Working with Teri Lupacchino was an awesome experience! On the day we were to meet Teri she had another appointment at 1:00 p.m. and she excused herself and got someone else to help the customer. She spent 2 1/2 hours with us answering our questions, test driving the car and just being there for us! Our car ( A 2018 Acura RDX) has a great ride and many great features. When we picked up the car Teri worked closely with us to set up the features, pair the phones, etc. I would highly suggest working with this dealership. This is a no pressure dealership! Unlike many others!! Thank you again, Teri!! Joe Greenberg made the process of closing the deal and the finance quite easy. Thank you Joe!

A luxury car with all the goodies for a reasonable price. Comfortable, well appointed, economical to drive, classic styling, plenty zip on highway. Highly under rated car.

I bought a used 2014nissan altima s.car runs exellent only 45'500miles still has power train warranty with nissan.during the 60days warranty car rite took good care of me fixing the little things that were bad..im very happy with car rite n my nice nissan altima ..I've been to many auto dealers carite is defenitely the best in all services..thank you carite..

This is most reliable car for the money we spend.it looks stylist and interior is awesome.side mirrors sensing options is really excellent innovation.it is worh to purchase.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I love my Acura. It is both luxurious and fun to drive. I feel safe and professional behind the seat of my new 2019 Acura TLX. I love the dark leather interior and white exterior combination, I am really happy with the performance and look of this car!

Great car...with so many options. Fun to drive and looks great. Great value for all you get. Love the A SPEC Red! Amazed at MPG....though drive in ECO most rimes.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This is my 2nd Acura and I love it! Very reliable and stylish. I received a lot of compliments on my previous 2017 Acura TLX and my new one. I wish more detail could have went into styling the interior. The inside could have been bigger. But nonetheless, I am not interested in any other vehicle!

Great Car and great price. It performs well and the interior is spacious and great styling. Really like the navigation system and comfort is great.

I "cold called" Gates, talked to someone named "Tara" and asked her a general question about the Nissan incentives. We were planning to go the VERY NEXT morning to Crowley Nissan in Bristol, CT and buy a 2018 Nissan Frontier truck. After she answered my general question, she asked some about the exact model, features, color, price, etc. we were looking for. Soon I was explaining all of that, and - - surprise - - she said they have the exact truck we wanted on their lot! It also had a value-added package with a few more features than we had planned on, including sonar and heated seats, which we had wished for. She asked how much we were planning to spend, said she would check with her manager, called me right back, and matched the price we were going to pay! Bottom line is that we didn't have to drive the 50 minutes along a challenging route to Bristol, CT, and got more in the package for the truck we wanted, at the price we wanted, at our local dealer! She suggested we prearrange the financing (which was for 36 months and 0% interest offered by Nissan this month), and I filled out the online finance form. We went there the next morning. She greeted us, had the truck parked in front, went over the features, went inside, and we agreed to the deal! Badda-boom, badda-bang! (We also appreciated the small gesture of her getting a cup of coffee and a bottle of water for us.) She then walked us through the various dealership areas that we would be using in the future, introduced us to the Service Manager and then the Finance Director, who went over the contract, which we signed. At every step Tara was on the ball. We appreciated her helpfulness, efficiency, knowledge, and friendliness. She even went the extra step of setting up my husband's I-phone to connect with the truck and showed us the radio, tape, etc. features. The truck was detailed, washed, and looked terrific when we drove it home. We're happy to have found a hassle-free deal with pleasant and helpful people, Nissan incentives, and a few free oil changes and tire rotations thrown in - - all at our local dealer within an easy 15 minute drive!

Really classic automobile. Great performance and really nice interior. I would recommend this vehicle to a family member or friend. Always have been very pleased with Acura.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

comfortable, roomy, zippy, love the apple play, love the lane assist, brake assist, all the new features in this car makes it feel very safe

I was looking for new/newer used cars priced moderately and felt like everywhere I looked online was out of my price range. Finally fell upon this place on Internet and could not get over their huge inventory of cars, some newer, that I actually liked! Did the usual dealership review and wow, negative feedbacks enough to make you want to avoid this place. But then I ran into a coworker who told me he bought 3 cars here without a problem. I went to look at car I picked off internet on Sunday and drove it home last night (4 days), couldn't be happier!!!

Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!

I bought this vehicle with the intentions of letting my kids drive it. It's great on gas and extremely comfortable. Best of all are the safety features and apple car play.

For my money this car as at the top of the list for affordable luxury cars. Its stylish, modern, and performs well. I got the tech package, mostly for the safety features. The upgraded sound system is nice but the navigation system needs to be rethought (or removed). Carplay gives easy access to Google maps on my phone, which provides similar assistance in a much more user-friendly and visually aesthetic package. Other than that, it's a keeper.

I haven???t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone at Terryville Chevrolet . Thank-You All , And Merry Christmas 🎄🎁.

This car has lots of personality,style,speed,affordability and fuel economy. It fits my needs and lifestyle without breaking the bank. I recommend the TlX to anyone with a sense of style.